Walser Buick GMC Bloomington - Service Center

Great service. Long wait time I had great service and updates. But my wait time was much longer than expected. Long wait time I had great service and updates. But my wait time was much longer than expected. More

Rather than taking Lyft home while vehicle is serviced, would prefer to have vehicle picked up and returned when compete (even as a paid service) would prefer to have vehicle picked up and returned when compete (even as a paid service) More

Vehicle issues. Poor installation of accessories. They took my vehicle off the shop for an hour or so for joyride without addressing the issue. No complete explanati Poor installation of accessories. They took my vehicle off the shop for an hour or so for joyride without addressing the issue. No complete explanations of what was sold to me ( overpaid on protection). ETC More

They were very friendly and helpful! Would highly recommend them! They keep you updated at all times! Would highly recommend them! They keep you updated at all times! More

I brought the car there a month ago to diagnose a noise coming from the front end when I turn. They heard the noise, checked with gmc, and they said you have to do some major action to see what’s wrong, I coming from the front end when I turn. They heard the noise, checked with gmc, and they said you have to do some major action to see what’s wrong, I think take apart a large part of the front end. They said there are only a couple technicians who can do that so will schedule within a couple of weeks when they are available. Heard nothing for three weeks. I reached out, said need to schedule to get it done. Scheduled for a week I was out of town because they needed the car for multiple days and had no loaners available. I drop the car off on Sunday night, on Monday or Tuesday I get a text that says they can’t replicate the noise. I didn’t bring the car there for another diagnosis I brought it there for the work from the diagnosis three weeks before. So no work got done on the car, it still makes the same grinding noise when I turn, and when I showed to to pick up the car after having no work done, they tried to charge me another diagnostic fee. It was one of the craziest interactions I’ve ever had with a service provider. More

3vjsirs for a flat tire and faulty tonneau cover Walser installed? What’s forgotten after the second appointment for a month. I called and left two voicemails. No one returned them. I finally had to call installed? What’s forgotten after the second appointment for a month. I called and left two voicemails. No one returned them. I finally had to call and speak to the GM. More

Walser Buick GMC Bloomington provided exceptional service for my car's transmission replacement. Highly recommended! for my car's transmission replacement. Highly recommended! More

I like dealership satisfaction always, I was trying to get phone calls coming through auto, didn't work get phone calls coming through auto, didn't work More

Great Customer Service! I’m very happy that I purchased my service warranty through Walser Buick because they have taken great care of me each time I’ve needed some service I’m very happy that I purchased my service warranty through Walser Buick because they have taken great care of me each time I’ve needed some service. Thank you! More

As usual the service I received was great. Can always depend on Walser. Would recommend them. Can always depend on Walser. Would recommend them. More