Walnut Creek Honda

Have been on hold for 20 minutes waiting for service to answer call about electronic problem with my car. No one answers from service and I am without working vehicle . answer call about electronic problem with my car. No one answers from service and I am without working vehicle . More

Great Service! Have an old Honda Accord, (2001). Needed to transfer its care from Monterey (where I did not respect the dealership and used another service) to W Have an old Honda Accord, (2001). Needed to transfer its care from Monterey (where I did not respect the dealership and used another service) to Walnut Creek. The service at Walnut Creek Honda dealership goes above and beyond. Dave reviewed all my records and organized what was needed. He did not try to sell me anything that was not needed and even discovered a problem that was under warranty which was repaired without cost to me. His expertise and integrity are a wonderful combination. Waiting room was comfortable and restroom was clean. Trips to and from my home were with friendly folks who knew the area and drove carefully. What more could an aging lady wish for!. More

WC Honda has the best service center! Outstanding service, very efficient, does not unnecessarily over charge. Honest. They offer a very convenient shuttle service, and have a very nic Outstanding service, very efficient, does not unnecessarily over charge. Honest. They offer a very convenient shuttle service, and have a very nice wait room with WIFI. More

Great experience and highly recommended We recently bought our 2018 Honda Accord Sport and our experience was the best. Depidra was very professional, helpful and patience in walking throug We recently bought our 2018 Honda Accord Sport and our experience was the best. Depidra was very professional, helpful and patience in walking through the process . More

Great experience We bought a 2014 CRV (new) at the dealership, and then leased a 2017 Accord Hybrid. We worked with a salesman named Larry Silk both times. He was gr We bought a 2014 CRV (new) at the dealership, and then leased a 2017 Accord Hybrid. We worked with a salesman named Larry Silk both times. He was great. Very low pressure, turned paperwork around quickly, and was knowledgeable. I can't speak to the other sales people there, but he made what we usually dread (a trip to the dealer) into a more than tolerable experience. When it came time to haggle over price, we found the process went much faster and less painful than at other dealerships we've dealt with. We were pleased with the price both times - better than the going rates we had found on-line both times. They didn't aggressively try to upsell us on extended warranties and the like. We have thus far been happy with their service as well. And we love both cars! More

I recently bought my 3rd vehicle from Walnut Creek Honda and this one was a lease for my daughter Lauren who is leaving for college. Our first Honda is still running like a top and it has over 111,000 mil and this one was a lease for my daughter Lauren who is leaving for college. Our first Honda is still running like a top and it has over 111,000 miles. It is hard to beat the reliability of a Honda and the re-sell, if we ever choose to sell ours stays strong. Before we bought this last car we shopped around on both the internet and also 2 other dealerships, but I just didn't get the same vib and experience we did with Mike and Walnut Creek Honda. The thing that really blows me away is that we service all of our Honda cars (and the Edge truck) at the dealership and I was blown away that they actually remembered my name, still don't know how they did that? But, it was pretty cool. The reason I am taking the time to write this is because it seems that people usually only take the time to complain but never take the time to pat someone on the back. When we got down to the delivery of the car we were pretty specific about what we wanted and another sales guy there Eric Carr (sp?) stepped in and helped us on Mike's day off. It was a seamless transition between Mike and Eric and I felt like they really cared about me as a person, not just my sale. I am sure someone could promise to save me a hundred bucks, but to me service and respect are just as important and I think that is something worth noting. Tom - Concord More

I would recommend purchasing your next Honda from a dealership other than Walnut Creek Honda. My husband found the car of his dreams at this dealership and decided to take a trip to look at the car. dealership other than Walnut Creek Honda. My husband found the car of his dreams at this dealership and decided to take a trip to look at the car. The next day he and I went to buy it and were very disappointed by the experience. The sales people argued with each other at length in front of us about another customer's missing paperwork, they were not very friendly or attentive to us even though it was Christmas Eve and we were among some of the only customers in the place. My favorite part of the visit was when my husband and I heard our salesperson talking to the manager about us in the cubicle across the aisle; specifically how he was surprised my credit was as good as it was. The salesperson also told his manager that my husband and I were behaving strangely and felt the need to say this to his manager within earshot. After our salesperson had checked our credit we waited in the finance office to sign the paperwork even though the place was empty. The finance guy pushed a warranty repeatedly and aggressively even after my husband politely declined several times. We didn't haggle over the price and put a significant amount of cash down for this car. I was confused and upset by the way we were treated and couldn't wait to get out of there. If this car had been available anywhere else I would have insisted we buy it from another dealership. More

Bought a used Mustang from this dealership. The finance dude pushed his service contract. I refused. He mentioned that convertible tops often break, so it'd be a good idea. Sounded logical so I took it. dude pushed his service contract. I refused. He mentioned that convertible tops often break, so it'd be a good idea. Sounded logical so I took it. Fast forward two years later. The convertible top did, indeed, break, but...wait for it...IT'S NOT COVERED BY THE SERVICE CONTRACT!!! LESSON: DON'T TAKE THE SERVICE CONTRACT AND DON'T TRUST HONDA. More