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Wally's Ford of Seneca Falls

Seneca Falls, NY

4.7
85 Reviews

2027 Rte 5 & 20 W

Seneca Falls, NY

13148

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Showing 85 reviews

October 05, 2018

Great experience I have to say what an awesome team that works there and even after I drove my car away and all was done they r still reachable for questions or concer More

by Wendy forjone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shady and mitchel colon
Oct 09, 2018 -

Wally's Ford of Seneca Falls responded

Thank you for recognizing your experience at Fuccillo Ford Seneca Falls, Wendy. I am glad that Mitchel and the team were able to show you what we strive to deliver. Always feel free to call or stop by if there is anything else we can do to help you. Sincerely, John Torrese, General Manager, (866) 205-8037

October 05, 2018

Car purchase this dealership was very pleasent to work with. My Dealers name was Shane Stokes and he is a very well mannered young man. He was very good at answer More

by Danell002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane stokes
Oct 09, 2018 -

Wally's Ford of Seneca Falls responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant purchasing experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, John Torrese, General Manager, (866) 205-8037

September 05, 2018

Good friendly service To much paper work but service was great . Salesmen and women very friendly and helpful. Nuginder was a great help . Still need floor mat and ram hat More

by Furgeson m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Tibbetts
Sep 06, 2018 -

Wally's Ford of Seneca Falls responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, John Torrese, General Manager, (866) 205-8037

September 05, 2018

Honestly the best they Take care if you as your family! Best deals on your trade-ins and best deal on new cars they take the time to fit you correctly in what you want More

by Shehadeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shady.
Sep 06, 2018 -

Wally's Ford of Seneca Falls responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, John Torrese, General Manager, (866) 205-8037

July 27, 2018

Awesome Service all the way around!!!! I purchased my 2018 Ford Fusion at Fuccillo Ford of Seneca Falls and loved my experience. The salespeople were very helpful in the entire process. I More

by Fuccillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Campfield, Tony Torrese , Roger Tibbetts
Aug 22, 2018 -

Wally's Ford of Seneca Falls responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Torrese, General Manager, (866) 205-8037

July 02, 2018

What a Surprise! We were driving through the area and decided to stop and "look at new trucks"...well Chris came and met us and talked to us about what we were looking More

by Al & Nora
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, John, Shady
Jul 04, 2018 -

Wally's Ford of Seneca Falls responded

Thank you for taking the time to write such a detailed review about your experience with us! We are so pleased that Chris and John were able to provide you with such exceptional service. Congratulations on your new Ford F150! It was great doing business with you. We hope to see you again! Sincerely, John Torrese, General Manager, (866) 205-8037

June 04, 2018

Buying and service at Fuccilo Ford is awesome I was traveling between Vegas and New Orleans on business and badly needed a new car back here in Rochester - I found my barely used (6K miles!!) 201 More

by Shaun8020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Toresse
Jun 06, 2018 -

Wally's Ford of Seneca Falls responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Fuccillo Ford Seneca Falls. Congratulations on your 2015 F150! If you have any further needs, do not hesitate to come back in for a visit. Sincerely, John Torrese, General Manager, (866) 205-8037

April 15, 2018

Great dealership Next year when I get ready to replace my wife's car I'm definitely going back to fuccillos . did the job on a Sunday More

by Richard R Deon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naginder
Jun 06, 2018 -

Wally's Ford of Seneca Falls responded

We appreciate your review! Thank you for choosing Fuccillo Ford Seneca Falls for your automotive needs. Sincerely, John Torrese, General Manager, (866) 205-8037

April 06, 2018

My visit was fast and friendy very impressive When I was looking for the new car I wanted. I went to 6 different dealers and only Fuccillo Ford of Seneca Falls could make it happen. And when I too More

by mrc5294
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Tibbetts
Apr 09, 2018 -

Wally's Ford of Seneca Falls responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, John Torrese, General Manager, (866) 205-8037

February 06, 2018

Thank you Best dealership hands down, got me into my second car with them within a day, they promised to help me if I came back and they did just that, thank yo More

by Sacha2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy, Roger Tibbetts
Mar 30, 2018 -

Wally's Ford of Seneca Falls responded

It was our pleasure and thank you so much for coming into see us! If there's anything else you need or anything else we can assist you with, please let us know! Sincerely, John Torrese, General Manager, (866) 205-8037

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