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Wally's Ford of Seneca Falls

Seneca Falls, NY

4.7
85 Reviews

2027 Rte 5 & 20 W

Seneca Falls, NY

13148

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Showing 85 reviews

June 11, 2019

Great place to buy a vehicle, much respect for their customers I will be back in a few years for my next new truck, maybe even a new mustang More

by Rich69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Tibbetts
Jun 12, 2019 -

Wally's Ford of Seneca Falls responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, John Torrese, General Manager, (866) 205-8037

June 08, 2019

Absolutely awesome experience Absolutely wonderful car buying experience!! Called a few days before we went to the dealership and spoke to Brandon about what we were looking for. U More

by ICE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Shady, Richard
Jun 09, 2019 -

Wally's Ford of Seneca Falls responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, John Torrese, General Manager, (866) 205-8037

January 12, 2019

Great Team. As always, it was great to deal with your team. I made my deal by choosing a vehicle online and getting everything worked out beforehand and was in an More

by jsheftic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Lattimore , Roger Tibbetts
Jan 13, 2019 -

Wally's Ford of Seneca Falls responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty! Sincerely, John Torrese, General Manager, (866) 205-8037

December 11, 2018

Amazing experience! I have enjoyed my experience at Fuccillo in Seneca falls. Great service, everyone was wonderful and helpful! Highly recommend. Thank you so much. I lo More

by Daylene smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane stokes
Dec 12, 2018 -

Wally's Ford of Seneca Falls responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Torrese, General Manager, (866) 205-8037

November 10, 2018

Great Experience Drove in, found what I was looking for immediately. Dealer Shane came out and offered me more info and a test drive. Came back, did the paperwork. More

by Bren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane, and I wish I could remember all the rest of the names, Roger Tibbetts
Nov 13, 2018 -

Wally's Ford of Seneca Falls responded

Bren, Your continued business is greatly appreciated and it has been a pleasure to work with you over the years. Rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, John Torrese, General Manager, (866) 205-8037

November 09, 2018

Great experience Chrstie was our sales person she treated us very well answered all our questions. The sale went smoothly and we are the proud owner of a 2017 Ford fus More

by Joel&Jeanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christie,
Nov 13, 2018 -

Wally's Ford of Seneca Falls responded

Thank you for this great review, Joel&Jeanne! We're very happy that Christie was here to help you and treated you with the customer service we know you deserve. Enjoy your 2017 Fusion! Sincerely, John Torrese, General Manager, (866) 205-8037

November 09, 2018

We had an excellent experience! Rich, Tom and Frank made our visit to service excellent! They all took the time to talk and explain what was going on every step of the way! Communica More

by Jojosmom74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Rich, Frank
Nov 13, 2018 -

Wally's Ford of Seneca Falls responded

Thanks for letting us know about your excellent experience! We are driven to offer great customer care and we strive to provide the best service experience. Until next time, have a great day! Sincerely, John Torrese, General Manager, (866) 205-8037

November 09, 2018

Good experience Everyone there was real nice. They are there for you and not for the sale. I would recommend this place and I will be back there to purchase my next v More

by Infantryman4lyfe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch, Roger Tibbetts
Nov 13, 2018 -

Wally's Ford of Seneca Falls responded

We cannot thank you enough for your wonderful review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, John Torrese, General Manager, (866) 205-8037

October 14, 2018

Long experience Had to do paperwork several times, going back twice. Said they would have tank full, it wasn't. Love the vehicle. Very nice jeep renegade More

by Jeep Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane, greg, and someone else
Oct 15, 2018 -

Wally's Ford of Seneca Falls responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Regards, John Torrese General Manager (866) 205-8037

October 05, 2018

Great Service! I bought a 2017 Nissan Rogue and Tony the sale’s guy was very nice and helpful. He gave me different option’s and made me feel very comfortable making More

by Samerkan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Torrese , Roger Tibbetts
Oct 09, 2018 -

Wally's Ford of Seneca Falls responded

Thank you for your kind comments and recommendation, Samerkan1. I will be sure to let Tony know how much of an impact he made on your experience. Feel free to reach out to us with any questions or future auto needs as we are always here to help. Enjoy your 2017 Rogue! Sincerely, John Torrese, General Manager, (866) 205-8037

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