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Wally's Ford of Seneca Falls

Seneca Falls, NY

4.7
85 Reviews

2027 Rte 5 & 20 W

Seneca Falls, NY

13148

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Showing 85 reviews

February 25, 2022

My first time going to a dealership and the experience was Awesome. I was able to under everything that was going on. They were great. They worked hard to get me and my family into a newer vehicle. More

by peeweejenkins9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Marcus, Roger Tibbetts
Mar 02, 2022 -

Wally's Ford of Seneca Falls responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. - Roger Tibbetts, Sales Manager, (315) 568-9881

January 22, 2022

The entire experience was great at Fuccillo Ford in Seneca Falls, NY. One of the best parts of the experience was the excellent customer service. The entire staff was great to work with, particularly More

by Woody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Payne
Jan 26, 2022 -

Wally's Ford of Seneca Falls responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - Roger Tibbetts, Sales Manager, (315) 568-9881

December 13, 2021

I have consistently done business with Fucillo Ford for last 6 year's. I have purchased 2 SUV's and 2 truck's. I have used their service department for all of the vehicles! Their sales and service has been More

by HelenL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shady and Samir., Roger Tibbetts
Dec 16, 2021 -

Wally's Ford of Seneca Falls responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Roger Tibbetts, Sales Manager, (315) 568-9881

August 24, 2021

Very friendly service, quick process from beginning to end, all around happy experience. Got me a great deal, would definitely recommend to a friend/family. More

by slamarre101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Aug 27, 2021 -

Wally's Ford of Seneca Falls responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - Roger Tibbetts, Sales Manager, (315) 568-9881

August 05, 2021

Gracias a todos por su excelente servicio muy feliz con mi auto More

by Yaisa Mejía
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Tibbetts
Aug 10, 2021 -

Wally's Ford of Seneca Falls responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! - Roger Tibbetts, Sales Manager, (315) 568-9881

July 25, 2021

3rd vehicle purchase at Fuccillo Ford, Every time is better than the last! We will be back. Tony and Marcus are AMAZING! Could not have been any better More

by bnclifton01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Tibbetts
Jul 28, 2021 -

Wally's Ford of Seneca Falls responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. - Roger Tibbetts, Sales Manager, (315) 568-9881

July 06, 2021

This is my 4th vehicle purchased from Fuccillo Ford . This was my first purchase online and they made it super easy! Everyone I worked with on the phone was fantastic. I highly recommend buying a car fro More

by CW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shady in finance and Jamie in sales, Roger Tibbetts
Jul 09, 2021 -

Wally's Ford of Seneca Falls responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. - Roger Tibbetts, Sales Manager, (315) 568-9881

May 04, 2021

Very informative about what they were doing and what they found and recommendations. The service was great and easily to understand what they recommended. Definitely recommend. More

by rte18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Guererri
May 07, 2021 -

Wally's Ford of Seneca Falls responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - Roger Tibbetts, Sales Manager, (315) 568-9881

January 15, 2021

Great service all around !! From sales to my service appointments . Highly recommend using Fuccillo for your automotive needs. Always a friendly environment and very quick service. More

by Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank G. , Roger Tibbetts
Jan 21, 2021 -

Wally's Ford of Seneca Falls responded

Brandon, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Roger Tibbetts, Sales Manager, (315) 568-9881

January 15, 2021

Great service and great people! Always friendly when we go in and everyone always talks to you ! Would recommend to anyone buying a car or needing work done More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Tibbetts
Jan 21, 2021 -

Wally's Ford of Seneca Falls responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely Roger Tibbetts, Sales Manager, (315) 568-9881

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