Wally's Ford of East Greenbush

It was the absolute worst customer service, had my car for a week, no update from anyone at the dealership, had to travel to dealership in person twice, dealership voicemail box full. for a week, no update from anyone at the dealership, had to travel to dealership in person twice, dealership voicemail box full. More

Their service is good and the staff are knowledgeable about the info each customer requestwd about the info each customer requestwd More

Fuccillo Ford’s sales and service workers are exceptional. They made sure I was taken care of and they did an excellent job with everything. I am completely satisfied not only with my vehicle bu exceptional. They made sure I was taken care of and they did an excellent job with everything. I am completely satisfied not only with my vehicle but the experience I had with them. I highly recommend Fuccillo Ford and will purchase more vehicles from them. More

My company work van has been there since July you guys went through shift of management and when I called to check on the van they thought we traded it in!! It's been problem after problem and it's not ev went through shift of management and when I called to check on the van they thought we traded it in!! It's been problem after problem and it's not even done yet More

Terrible experience. I called Friday night to confirm Terrible experience. I called Friday night to confirm that the Jeep Compass was on their lot and to confirm the price. I called the next day (Satu Terrible experience. I called Friday night to confirm that the Jeep Compass was on their lot and to confirm the price. I called the next day (Saturday) to make an appointment for Sunday to see the car at 12:30 and to confirm the price again. All looked good. We arrive at lot and look around, unable top find the car. I asked a salesperson who told me, "they put it somewhere special, so it wouldn't sell." I also confirmed the price AGAIN. It was in the garage WITHOUT a battery. Still hoping to for a successful transaction, we looked over the car and agreed to come back once the battery was in it. We were so confident that we were going to buy the car, we even started the paperwork. As we were about to leave, our salesperson went let his manager "know what was going on.' When he came back, the price had suddenly JUMPED $900. I had confirmed the price THREE times before this. We told them that we were only interested in the car at the original price. He came back with an offer of $250 off, so we walked. I checked CARFAX later that night and CONFIRMED that they had changed the price THE DAY I HAD AN APPOINTMENT TO COME IN. So, I went to an appointment and saw a car that DID NOT RUN and they hiked the price up. Would NEVER purchase a car from this dealership and have let everyone I know about this horrible experience. **Also, the one salesperson called the other salesperson a "little crazy." I've never experienced such unprofessionalism. More

They are very helpful and not pushing and the service dept were very efficient definitely well tell people how nice it is there dept were very efficient definitely well tell people how nice it is there More

I’ve been dealing with this dealership for many years and find it to be the best around. I just recently leased a new vehicle and had a very good experience doing it. From the very knowledgeable salesperso find it to be the best around. I just recently leased a new vehicle and had a very good experience doing it. From the very knowledgeable salesperson to the financial person, it was a very enjoyable experience. I look forward to going back to their service center also. More

Professional and courteous staff. Explained my vehicle’s needs and provided a detailed list of services. needs and provided a detailed list of services. More

Luke and Chris were very patient and understood my anxieties about the length of time my car was there due to lack of parts. Thanks guys!! anxieties about the length of time my car was there due to lack of parts. Thanks guys!! More