Wally's Ford of East Greenbush

Service was excellent. I brought my vehicle in for a mirror replacement. While vehicle was being pulled in, technician noticed the inspection was ending the following month. The service guy Kevin called mirror replacement. While vehicle was being pulled in, technician noticed the inspection was ending the following month. The service guy Kevin called and asked if I wanted the vehicle inspected while it was there. Above and beyond my expectations. Thanks for the great service guys! More

Overbooked appointments and called twice to get me to cancel part of my service. After the second call, they called again to tell me they couldn't put my tires on because my lugnuts were warped. Took cancel part of my service. After the second call, they called again to tell me they couldn't put my tires on because my lugnuts were warped. Took my truck to another location to get the tires put on and the service center said there was nothing wrong with the lugnuts. Why not just tell me they didn't have time to do the tires instead of lie and try to charge me for new lugnuts and service? More

I recently moved to the area. And Kevin in service was a pleasure to deal with. Service was finished when promised. Will definitely return! pleasure to deal with. Service was finished when promised. Will definitely return! More

Customer service and workmanship is good salesman are great work was done in a reasonable amount of time great work was done in a reasonable amount of time More

I had called and scheduled an appointment to get my vehicle in for the recalls. Had an appointment scheduled for a couple weeks and then I show up and they tell me I'm not in the system and have to wa vehicle in for the recalls. Had an appointment scheduled for a couple weeks and then I show up and they tell me I'm not in the system and have to wait until a technician is available to work on it. I will not be returning to this Ford dealership in the future. More

Accommodating and great service. Always bring my cars for scheduled maintenance and inspections. Conveniently located. scheduled maintenance and inspections. Conveniently located. More

Nice new facility, clean , friendly people Service time Nice new facility, clean , friendly people Service time seemed a little to long for a oil change Nice new facility, clean , friendly people Service time seemed a little to long for a oil change More

Absolute worst car service, customer service, and management I’ve ever experienced. I would never recommend Fuccillo Ford in East Greenbush to anyone. management I’ve ever experienced. I would never recommend Fuccillo Ford in East Greenbush to anyone. More

Kevin was great to work with. Real customer service!!! They even had the parts I needed. They even had the parts I needed. More

Service was slow, for a oil change and inspection. Short staffed, but manager gave me a discount for not being timely. Very nice people. staffed, but manager gave me a discount for not being timely. Very nice people. More