Wally's Ford of East Greenbush
East Greenbush, NY
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Very unprofessional Promise things never delivered. Had to call two three times to get quote never got . Jelly said one thing and Gorege and sales manger said different. Promise things never delivered. Had to call two three times to get quote never got . Jelly said one thing and Gorege and sales manger said different. I wish them well. Very sad.Vic panariello More
Our car Brett was very helpful and courteous. Made sure the experience was a good and straight forward. Love the car, it drives very nice, and smooth. I love Brett was very helpful and courteous. Made sure the experience was a good and straight forward. Love the car, it drives very nice, and smooth. I love all the extras, review camera is an added bonus. More
Amazing service Everyone there was super friendly and efficient. I left feeling like I got the absolute best deal possible. They went out of their way to make me feel Everyone there was super friendly and efficient. I left feeling like I got the absolute best deal possible. They went out of their way to make me feel comfortable. Highly recommend. More
New truck purchase Fuccillo went above and beyond to make sure we were completely satisfied. Mac (sales) was very polite and friendly - super great person. Mike (finance Fuccillo went above and beyond to make sure we were completely satisfied. Mac (sales) was very polite and friendly - super great person. Mike (finance) was very helpful with explaining all of the options and prices. We recommend Fuccillo East Greenbush, they are great to work with!! More
Great experience After visiting 4 other dealerships, my only question was why didn’t I just go to Fuccillo first. Great experience with the whole team. Highly recommen After visiting 4 other dealerships, my only question was why didn’t I just go to Fuccillo first. Great experience with the whole team. Highly recommend them! More
To be expected and why I service my vehicle myself Dealership has no night drop for service? When I picked my car up there was a muddy footprint inside the drivers door area. I washed the car afte Dealership has no night drop for service? When I picked my car up there was a muddy footprint inside the drivers door area. I washed the car after I picked it up and noticed a dent in the hood in the area where you would close the hood. I know I can’t prove that dealership was responsible but it was a little disappointing. I keep my vehicle very clean and pay attention to things like dents. More
Very great The people that help me out where very great to work withevery thing was excellent it was excellent experience I'll tell my friends thank you very muc The people that help me out where very great to work withevery thing was excellent it was excellent experience I'll tell my friends thank you very much 😊 More
Don't think I will be going back This is a 0 stars rating. Vehicle was not ready when promised after an 8 a.m. service appointment. When I was told it would be ready, about 2:45 p.m., This is a 0 stars rating. Vehicle was not ready when promised after an 8 a.m. service appointment. When I was told it would be ready, about 2:45 p.m., I went to pick it up. I was kept waiting another hour with two "it'll be 5 more minutes" assurances. The vehicle was supposed to be inspected as well. Upon drop off, I was told "the machine was down" so the inspection could not be done. Later, when I authorized additional maintenance, I was told the inspection would be done as the machine was fixed. Ultimately, the inspection was not done, as the machine "went down" again. Then, after waiting for an hour, to close to 4 p.m., I had to wait for the absent cashier to return so that I could pay and leave with my car. I don't think I will be buying any more cars from or having any more service done at this dealership. I got the vehicle inspected elsewhere in an approximately 40 minute visit the next day, without an appointment. More
Ultimate customer service experience Michelle, sales, Michael, finance and Brett sales mngr were all so amazing and helpful with the purchase of my new car. I would recommend Fucillo Eas Michelle, sales, Michael, finance and Brett sales mngr were all so amazing and helpful with the purchase of my new car. I would recommend Fucillo East Greenbush to everyone. More
Great Friendly and helpful price and service of purchase of a pre owned f 150 All issues that need to be taken care of were done before delivery Friendly and helpful price and service of purchase of a pre owned f 150 All issues that need to be taken care of were done before delivery More