Wally's Ford of East Greenbush
East Greenbush, NY
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Matt is a professional straight shooter! Great to do business with! Love my new Ford Explorer! Ask for Matt! I will Highly recommend you talk to him!!!! business with! Love my new Ford Explorer! Ask for Matt! I will Highly recommend you talk to him!!!! More
Easiest shopping experience ever! I went to Fuccillo with very high expectations! I told the sales representative , Austin, my credit score, current payment and what I was looking for I went to Fuccillo with very high expectations! I told the sales representative , Austin, my credit score, current payment and what I was looking for and told him that I wasn’t willing to budge on my payment. Austin took his time to get to know me and what the benefits of each car would be! He found me my dream car and kept the payments where I needed them! I can’t say enough good things about him! He let me know he was there to help but did not hover and in no way made me feel pressured! I felt confident buying my car, knowing that he was being honest with me whenever I ask a question! I’m so grateful for him! More
Inspection Bought a new F-250 in Massachusetts. Needed to be inspected. When my vehicle needs anything it will be going to Fuccillo and thank you Bought a new F-250 in Massachusetts. Needed to be inspected. When my vehicle needs anything it will be going to Fuccillo and thank you More
Looking forward to going back again! I got a recall notice in the mail and I needed to call a Ford dealership for service. Sense I didn’t buy my car from a Ford dealership I needed to fin I got a recall notice in the mail and I needed to call a Ford dealership for service. Sense I didn’t buy my car from a Ford dealership I needed to find one. I decided on Fuccillo Ford in East Greenbush, I thought sense I live in East Greenbush it was the smart move. I called and was informed that I just didn’t have one recall but three total. I was told they could only do the two and call back in about a month and see if the parts were in for the third recall, was scheduled a appointment right away. Dropped my car off and it was done later that day like planned. Everyone was very friendly and polite. Almost to the date a month later I got the third recall notice in the mail, so I called Fuccillo. Same as before I got appointment right away and again car was done that day with a friendly staff. I feel my car was done right and I feel very safe. I know with out a doubt we will be going back to Fuccillo. More
Excellent service The service center did a great job in fixing the rattling noise with my truck during warranty work. They over extended themselves by fixing my truck The service center did a great job in fixing the rattling noise with my truck during warranty work. They over extended themselves by fixing my truck gate and cap latches as well. More
I WOULD NEVER GO ANYWHERE ELSE!!!! Me and my boyfriend came in and just wanted information about getting a truck and Bret was amazing and showed us the 2012 Ford F-350 while we waited f Me and my boyfriend came in and just wanted information about getting a truck and Bret was amazing and showed us the 2012 Ford F-350 while we waited for my car to get an oil change. That day we met with Mike from finance and got the paperwork started. By the next day we were approved and we couldn’t be happier with the service that was provided. The day we picked up our truck Michelle was great with getting the truck ready and making it a smooth process. Thank you again to Mike, Bret and Michelle. I would never go anywhere else and I would recommend this dealership to anyone looking for a vehicle. More
update of previous review We purchased a 2020 Ford Explorer from this dealership, took delivery and thought everything was fine but 4 days later we got a call that they wanted We purchased a 2020 Ford Explorer from this dealership, took delivery and thought everything was fine but 4 days later we got a call that they wanted us to come back in because there was some problem with the rebates they gave us but they couldn't tell us what the problem was. Needless to say we are very upset. Apparently they made a mistake with the rebates and then tried to past their mistake back unto us by increasing the amount we financed and wanted us to sign new finance paperwork. When we confronted them with this they backed off and finally said they'd let the original agreement stand. So they wasted our time and money by making us come back in for nothing. While the salesman provided excellent service the dealership's finance manager seems to be very disorganized. More
A great experience Thanks so much for such a great experience. I was very nervous but my salesman put my mind at ease he explained everything to me and I purchased my fi Thanks so much for such a great experience. I was very nervous but my salesman put my mind at ease he explained everything to me and I purchased my first new car. Thanks to all of you for helping and I would insist to all my friends Fuccillo is the place to go. More
Friendly service staff, work done as promised. This Ford was purchased from another dealership but the EG Fucillio was more closer. Service was great and courtesy phone call was made when work comp This Ford was purchased from another dealership but the EG Fucillio was more closer. Service was great and courtesy phone call was made when work completed. Parts and labor covered under warranty. More
Won’t return Horrible service . Bought the car took two weeks for them to register it was driving around on dealer plates . Had the vehicle for two weeks and notic Horrible service . Bought the car took two weeks for them to register it was driving around on dealer plates . Had the vehicle for two weeks and noticed there was no cargo cover in the car . Contacted dealer and was told well you should have noticed that when you bought it and I could purchase one if I wanted one . More