Wally's Ford of East Greenbush

3 hour wait with appt Had appt arrived early took 3 hours for oil change, inspection one new tire which I called and ordered a week prior. I had a flat with donut on car. Had appt arrived early took 3 hours for oil change, inspection one new tire which I called and ordered a week prior. I had a flat with donut on car. Balanced and rotated tires. 3 hours seems quite a long time especially since I specifically asked and was told maybe an hour which seems reasonable. The stunner was when I went to leave and looked in the trunk and found the service man had just tossed the donut in the trunk on various items with out too much regard. I showed the service desk and he put the donut in its proper place and apologized. You can do better than this. 2015 Lincoln nice car I bought from you. Granted it was a free oil changed and inspection for me, I'm sure the sales department was charged, but kind of left a bad taste especially in a brand new facility. Thanks for listening More

The customer service here was amazing my experience here was awesome and I would recommend anybody to come here. Come see the crew at the New Fuccillo of East Greenbush was awesome and I would recommend anybody to come here. Come see the crew at the New Fuccillo of East Greenbush More

Amazing dealership to work with!! Very friendly helpful staff member did everything they could to help me get into my 2018 Chevy malibu and I love it! staff member did everything they could to help me get into my 2018 Chevy malibu and I love it! More

I got the best deal from fuccillo ford in East greenbush and Rob and George really helped us out. Thanks guys and everyone should give them a shot and Rob and George really helped us out. Thanks guys and everyone should give them a shot More

Leased new truck We had a great overall experience. All of the staff were very friendly and knowledgeable. We would definitely recommend Fuccillo Ford to our friends We had a great overall experience. All of the staff were very friendly and knowledgeable. We would definitely recommend Fuccillo Ford to our friends and family. More

Excellent service quick timing Went in for a oil change left fairly quickly staff is professional and courteous.never had a bad time at Fuccillo of Ford East Greenbush Went in for a oil change left fairly quickly staff is professional and courteous.never had a bad time at Fuccillo of Ford East Greenbush More

"What we've come to expect" This is our 4th vehicle purchase through Fuccillo and our second F-150 from the East Greenbush location. Bret Lawton and Joe Barone worked with us to This is our 4th vehicle purchase through Fuccillo and our second F-150 from the East Greenbush location. Bret Lawton and Joe Barone worked with us to not only assure we purchased the truck we wanted, but at a price we were comfortable with. Mike Raggozino matched extended warranties to our needs at a fair price. A seamless, friendly and low pressure process that was enjoyable. We will always purchase through Fuccillo. Fair prices, excellent and dependable service. You can't ask for more than that. More

Five Stars Great service, very quick no hassle, The managers are all great people, the finance manager Mike is great at what he does and extremely helpful. Would Great service, very quick no hassle, The managers are all great people, the finance manager Mike is great at what he does and extremely helpful. Would definitely recommend buying here! More

One word. Impressive It takes a lot to impress me. Bret and Mike exceeded my expectations, what a pleasure. They truly made our purchase a pleasant and hassle free exper It takes a lot to impress me. Bret and Mike exceeded my expectations, what a pleasure. They truly made our purchase a pleasant and hassle free experience. They provided honest, professional, fun, courteous, easy going, patient, genuine service. Just wow! I could not ask for more! Great people! Not once did I feel suspicious or skeptical or even stressed during the purchase of our beautiful 2019 Ford F150 truck! Thank you Fuccillo Ford! Thank you Bret and Mike and the rest of the amazing staff there! You are a great example of what a vehicle purchase should be like! Thank you! More