Wally's Ford of East Greenbush
East Greenbush, NY
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As always service was Friendly, quick and courteous. Customer waiting area was clean and comfortable with the correct amount of social distancing as well with someone cleaning and sanitizing as customer Customer waiting area was clean and comfortable with the correct amount of social distancing as well with someone cleaning and sanitizing as customers left the area. More
The sales was fast and so was the ride in 85 miles an hour to east greenbush by my sales man. Just sign and drive. No paper work in the truck no key pad numbers cause no book, plus more was not iImpresse hour to east greenbush by my sales man. Just sign and drive. No paper work in the truck no key pad numbers cause no book, plus more was not iImpressed at all. More
36 hours after my appt my car had not been looked at for two items that were under warranty and a recall notice. More than a week after my appt my car was finally ready. I never received a call the entire t two items that were under warranty and a recall notice. More than a week after my appt my car was finally ready. I never received a call the entire time, I initiated all communication. When I was told I could pick up my car, it was unavailable when I arrived and I had to come back. More
The best experience I've ever had at a car dealership! Working with Mike Ragozzino and Kaylie was great! They made it simple and easy! I recommend them to everyone! Working with Mike Ragozzino and Kaylie was great! They made it simple and easy! I recommend them to everyone! More
Took in to have a recall fixed only to have them do an inspection on they’re own and fail it because a license plate light bulb and proceeded to scrape the stick off that still had a week left on it then inspection on they’re own and fail it because a license plate light bulb and proceeded to scrape the stick off that still had a week left on it then refused to fix the problem they caused (after being told it would only be an hour and they had my car for 8 hours) because they were closing forcing me to drive home with no sticker also something happened to my passenger side window while being there now it bits working from the driver side control this place is terrible and I will never return More
Car not ready when told, tech could not find paper work, car with dead battery blocking access to my car had to wait while they charged that cars battery very poor service and please do not tell me you foll car with dead battery blocking access to my car had to wait while they charged that cars battery very poor service and please do not tell me you follow up on my concerns because you never do More
James Marx was outstanding!!! I couldn't have asked for a better salesman. Great communication very knowledgeable. I would definitely tell friends and family looking for a car to go to him. Thanks for the gr better salesman. Great communication very knowledgeable. I would definitely tell friends and family looking for a car to go to him. Thanks for the great service. More