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Wally's Chrysler Jeep Dodge Ram of Nelliston

Nelliston, NY

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947 Reviews

6460 NY-5

Nelliston, NY

13410

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Showing 461 service reviews

January 28, 2023

I had a very complicated issue with my car. I called and spoke to the service manager. You understood my problem. He then got what the general manager who also understood my problem. They took More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Sponable, Steven Ferrucci
Feb 01, 2023 -

Wally's Chrysler Jeep Dodge Ram of Nelliston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Wally's Chrysler Dodge Jeep Ram of Nelliston Team

April 09, 2022

Had a very hard time making the appointment and then not sure if they could fix it. More

by JLKORNER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
WIlliam Albano
April 07, 2022

After a miscommunication about my service and some miscues at the dealership Bill went out of his way to take care of me and make sure I was satisfied. More

by Dissatisfied
Customer Service
Recommend Dealer
Yes
Employees Worked With
WIlliam Albano, Conrad Lupardo
April 06, 2022

Bill at the service center was very helpful and nice. Also the person that did my car detailing did a good job. Thanks, Thomas Dulin More

by thomasdulin2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WIlliam Albano, Conrad Lupardo
Apr 06, 2022 -

thomasdulin2014 responded

Thanks

Apr 06, 2022 -

thomasdulin2014 responded

Thanks

April 03, 2022

Bill from chevy service is an xxxxxxx to deal with and my problem is never fixed the right xxxxing way More

by KLEROY1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
WIlliam Albano, Dominick Reisen, Conrad Lupardo
March 23, 2022

I left 4 messages asking someone to call me back. No one ever did. I had to call and speak to someone on Sales then in Parts to get an answer on my vehicle repair. Justin in Parts was wonderful thoug More

by SHELLIEMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin, parts department , Mike Smith, Jahleel Michael
March 17, 2022

I’d give zero stars if possible. The lack of service for even a phone call response was poor, it took a whole week for the turbo to be replaced which is supposed to be a 4 hour job. More

by Owany106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Conrad Lupardo
March 12, 2022

As always always fantastic service. Friendly, accurate and welcoming service. On time and very helpful. More

by MSPONABLE29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Sponable , WIlliam Albano
February 23, 2022

There New York state inspection sucks which they performed on my 2018 truck I wouldnot go back there ever. More

by Black-2468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
WIlliam Albano, Conrad Lupardo
February 18, 2022

I had my oil changed and it was quick and the staff were friendly as well. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WIlliam Albano, Conrad Lupardo
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