Back

Wally's Chrysler Jeep Dodge Ram of Nelliston

Nelliston, NY

not yet
rated
947 Reviews

6460 NY-5

Nelliston, NY

13410

Directions

By Type

Showing 947 reviews

March 23, 2019

Service Was exceptional Never have problems with the service when vehicle needs to be in.always ready when told.they are always friendly when calling and they work around my More

by debra5740
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat service tech, Erin Brown
Mar 26, 2019 -

Wally's Chrysler Jeep Dodge Ram of Nelliston responded

Thank you debra5740 for sharing such a HUGE review for our Service department! We highly appreciate your loyalty to our location and look forward to being able to service your vehicle with all of its needs down the road!

March 22, 2019

Airbag Recall Tom Castellano of your Service Department, handled the urgent airbag safety recall for my 2012 Fusion in a professional and friendly way. His service More

by JAMESDAVIS593
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Castellano
March 22, 2019

Great Everything was very professional. Everyone was very friendly. The waiting room was efficient. Overall, I would certainly return for any other work I n More

by MRACKMYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Castellano
March 17, 2019

The service manager Chris Porter is the best I almost stopped going to Fucillo after a poor experience with Steve who isn’t customer service friendly but Chris won me back he is truly about custo More

by khillman0
Recommend Dealer
Yes
Employees Worked With
Steve Dibblee, Chris Porter
March 17, 2019

Chevy Cruze Sean Rood was very knowledgeable and professional during the purchase and finance process. He was patient and took the time to explain every step of t More

by Lilah Chevy Cruze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WIlliam Albano, Erin Brown, Joe Giardino, Adam Egan, Sean Rood, Jeff Halusic
March 17, 2019

Great Friendly,polite and considerate staff. Minimal wait time. Also pleasantly reworked the bill when I presented a coupon after service completed. Also o More

by lindalemiszki
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know their names
March 16, 2019

Excellent service I called for an appointment and received one right away . They were vary professional and knew exactly what I needed. The problem was taken care of in More

by HFERGUS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayne Laymon, Tom Castellano
March 16, 2019

Service department The service department diagnose the problem and had everything repaired rapidly and it completely corrected the issues I was having what's my car they More

by rod woj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Coffin, Chris Porter
March 15, 2019

Very straightforward My wife saw the vehicle we were interested online, so I sent a message and the dealer contacted me. We asked some questions, got the information we n More

by PHILIP.HEAVNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Smith
March 14, 2019

Excellent service Harold told me what was wrong and I let him or service personnel fix and excellent work.on the service department I was very satisfied More

by macdad347
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Coffin
...
78
...