Wally Edgar Chevrolet, Inc
Lake Orion, MI
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Terrible. I'm a long time GM employee who has purchased scores of vehicles from numerous dealerships, and always had a good experience. This is the worst deale I'm a long time GM employee who has purchased scores of vehicles from numerous dealerships, and always had a good experience. This is the worst dealership I have ever worked with. They have deceptive business practices, they will lie to your face and they also made unauthorized charges to my credit card. I will be taking legal action if my account is not credited soon. If you value your time and money stay far away from this place. They are the poster child of why manufacturers are going away from the dealership model. Dealerships that do business like this will be dinosaurs in the near future. More
I did not go in the shop to see them but will like to see them next week if somebody will call me on Monday. I like how they responded to my inquiry on Chevy Suburban 2021. them next week if somebody will call me on Monday. I like how they responded to my inquiry on Chevy Suburban 2021. More
This dealership has a value your trade option on their website like most do nowadays. When you click on it, it takes you to KBB to get you trade value. Then they offered me 4,900 less than what KBB said m website like most do nowadays. When you click on it, it takes you to KBB to get you trade value. Then they offered me 4,900 less than what KBB said my truck was worth just because of a small fender bender with a deer that’s on the carfax. Just typical way dealerships try to screw the customer. More
Very disappointed. Three different lease attempts over the year and was treated like an inconvenience. Poor customer service. Won’t bother coming back. Lost a GM family the year and was treated like an inconvenience. Poor customer service. Won’t bother coming back. Lost a GM family More
I just purchased a 2021 Chevy Trailblazer from Clay. I was a bit sceptical at first having a bad experience with another salesman / dealership trying to purchase the "same" vehicle. Not only did Clay mak was a bit sceptical at first having a bad experience with another salesman / dealership trying to purchase the "same" vehicle. Not only did Clay make my experience enjoyable, he was great at making some of the newer (to me) aspects easy to navigate. R.T. More
A very good day. Thanks Jennifer Marano for helping me find my new car, couldn't have done it without your help.. Wally Edgar Chevrolet Jennifer is a very good Sales Thanks Jennifer Marano for helping me find my new car, couldn't have done it without your help.. Wally Edgar Chevrolet Jennifer is a very good Sales Rep.. More
Minor issues but received great service. Had a minor issue during the cold spell which I had truck taken in to review. Team at Wally Edgar. checked on open recalls--fixed, checked past work Had a minor issue during the cold spell which I had truck taken in to review. Team at Wally Edgar. checked on open recalls--fixed, checked past work done. Adjusted and verified fix. Took care of minor issue and found some other minor items and Added air in tires as they lost some pressure in the cold. Marc called me 4 times to give me an update to make sure I knew how it was going and when I would get my car back. Marc even gave me the option as all items were not complete but said I could pick & schedule another day to bring back or it would be another day to completely fix. Overall very happy with the team I worked with on this visit. More