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Walls Ford - Service Center

Salisbury, MA

4.9
451 Reviews

451 Reviews of Walls Ford - Service Center

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November 01, 2017

Service department is the best! Everyone is helpful and always available to answer my questions! I always feel I receive special care and Derek goes out of his way to assist me in g More

by JMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Nov 03, 2017 -

Walls Ford responded

Thank you so much for taking the time to post a review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. It's always nice to know that it doesn't go unnoticed. We look forward to seeing you again!

October 27, 2017

Excellent Service Department I have always had a very positive service experience at Walls. The service specialists I have dealt with are friendly, efficient and try to accommoda More

by Patti123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Oct 27, 2017 -

Walls Ford responded

Thank you so much for sharing your experience. We work hard to provide the best customer service, and it's always nice to hear that it doesn't go unnoticed. We look forward to providing you with phenomenal service for many years to come!

October 09, 2017

Trouble-free and courteous staff. Professional and capable staff. Will be a customer for now on. Been to many dealerships and treated like a moron. See you again soon for a new edge More

by Barry J Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Walls Ford responded

Thank you for your review! At Wall's Ford, our goal is to provide all our customers with a stress free experience - and it sounds like we have achieved that with you. We look forward to serving you for many years to come! =)

September 30, 2017

Service Department Excellent service. Derek always friendly and helpful.Thank you to everyone in the service department for making it a simple process when your car nee More

by gibbyfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Sep 30, 2017 -

Walls Ford responded

Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. The team will be thrilled to hear your feedback!

September 28, 2017

superior service, excellent work done ahead of schedule Another great service visit to Walls. done right, on my schedule, and finished faster than expected or promised!! I return because they take good ca More

by Michael Zelisko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Sep 30, 2017 -

Walls Ford responded

From all of us here at Wall's Ford, thank you! It's great to hear that you continue to receive the excellent experience we strive to provide all our customers. The team will be thrilled to hear your positive feedback. We look forward to serving you for many years to come.

September 21, 2017

Always Satisfied! The service department is phenomenal!!! The staff is always friendly, respectful, helpful and professional. They are quick to get an appointment sched More

by Ashley Theberge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2017 -

Walls Ford responded

Thank you so much for your glowing review! We work hard to provide the best customer service, and it's always nice to hear that it doesn't go unnoticed. We look forward to providing you with phenomenal service for many years to come! I will share your kind words with everyone in the Service Department.

September 20, 2017

Very helpful service Bryan got me in on short notice to help with an oil change and repair on my truck so I could take it on a weekend trip. More

by Brad Poole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2017 -

Walls Ford responded

Thank you so much for sharing your experience! Glad we were able to get you in, and hope you had a great trip! We look forward to serving you for many years to come! =)

September 19, 2017

Great and fast service Mr.Roy is fast to answer all questions and get things done. He very helpful on telling you what needs to be done and why you should do it. I bring all More

by Tow3224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Sep 19, 2017 -

Walls Ford responded

We are thrilled that you enjoyed your experience with Derek. Thank you for your review!

September 19, 2017

Fast quality service Derek takes very good care of my Personal F250 and all my company trucks that are ford products. Whenever I have a question or problem I always give D More

by Bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Sep 19, 2017 -

Walls Ford responded

We couldn't be happier that Derek provides you with such great customer care. He is a true asset and we're lucky to have him on the Wall's Ford team. We look forward to serving you for many years to come.

September 18, 2017

Lincoln MKT service Fantastic knowledgeable staff very quick greeting Derek was able to understand my needs and took my vehicle right in and got me right out with very m More

by Garrett454
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
Sep 19, 2017 -

Walls Ford responded

Thank you for taking the time to post your feedback. Our team is dedicated to providing you and everyone else who visits Wall's Ford with the best service there is to offer. It's so nice to hear that Derek helped to make your experience quick and stress free. We look forward to working with you again in the future.

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