Walls Ford - Service Center

Service/ warranty I purchased. Premium care warranty when I bought my2012 Lincoln MKZ. I constantly had to call Lincoln to have repairs covered. The service manager bec I purchased. Premium care warranty when I bought my2012 Lincoln MKZ. I constantly had to call Lincoln to have repairs covered. The service manager becomes angry if you ask questions. As a woman I feel that I was taken advantage of. I thought this was a nice family owned business and I was buying American to support Americans. Save yourself some $ and find an honest ford dealer. More

Best Service group ever All of the three guys I have worked with over years with my trucks have been amazing, you always feel like they are being polite, honest and direct an All of the three guys I have worked with over years with my trucks have been amazing, you always feel like they are being polite, honest and direct and that you are not being taken advantage of. Highly recommended. More

Wall's Ford Service Dept. Service Department diagnosed and fixed my problem at a fair price and within a reasonable amount of time. I was very impressed and will return for fut Service Department diagnosed and fixed my problem at a fair price and within a reasonable amount of time. I was very impressed and will return for future service needs. More

Good work, fair price I have had my Fusion Hybrid serviced at Walls Ford since moving to this area 3 years ago. They are always courteous, helpful and prompt. They let me k I have had my Fusion Hybrid serviced at Walls Ford since moving to this area 3 years ago. They are always courteous, helpful and prompt. They let me know my options without trying to oversell me, and the work is done quickly and well. I'm a happy customer. More

2010 Ford Expedition Service They did a great job on my SUV - even worked with the warranty company to get them to pay for 2/3 of my service needs. I am bringing my other Ford fo They did a great job on my SUV - even worked with the warranty company to get them to pay for 2/3 of my service needs. I am bringing my other Ford for scheduled maintenance there next week and I never trusted dealers to service my vehicles before working with Walls. More

Outstanding service & always willing to do the extra I was not aware my vehicle was still under warranty. Not only did they replace my battery and attend to other details, it was finished ahead of sched I was not aware my vehicle was still under warranty. Not only did they replace my battery and attend to other details, it was finished ahead of schedule even though there were swamped due to the recent cold snap. My service advisor Derek is always on top of things and very thorough More

Very pleased Steve was courteous and work performed quickly When I arrived Steve assisted me immediately and escorted me to the waiting area and offered me a cup a of coffee. Upon completion he explained the When I arrived Steve assisted me immediately and escorted me to the waiting area and offered me a cup a of coffee. Upon completion he explained the report and directed me to my vehicle. More

Derek Roy Derek does great work at Walls Ford service dept. He is clear with explanations, quotes prices and meets them and keeps you up to date on when your ca Derek does great work at Walls Ford service dept. He is clear with explanations, quotes prices and meets them and keeps you up to date on when your car will be ready. I have gone to Walls Ford for service for 5 years now and love working with Derek. More

Scheduled brakes & tires After already scheduling new brakes and tires, my car was rearended. I called Steve to notify him. We agreed that I would bring car anyways and they After already scheduling new brakes and tires, my car was rearended. I called Steve to notify him. We agreed that I would bring car anyways and they would take care of body shop as well. Wall's Ford has a Hertz inside so I was easily able to obtain a rental. After picking up my car, I met with Steve, who always goes over everything with me. He not only did that this time, but inspected my car for the body work and fully assisted with getting my rebates offered for tires and brakes! Steve and Wall's always goes above and beyond for their customers. More

Vehicle 60,000 Mile Service Work was done promptly and available on time. Cabin was clean and exterior washed. Details on work order were comprehensive and accurate. Performance Work was done promptly and available on time. Cabin was clean and exterior washed. Details on work order were comprehensive and accurate. Performance was consistent with past experience at this dealership. More