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Walls Ford - Service Center

Salisbury, MA

4.9
467 Reviews
Call Service Center (978) 462-6658

467 Reviews of Walls Ford - Service Center

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November 18, 2024

Sean and Steve are fantastic. They are very professional and will answer all your questions. I would not go to any other dealer for repairs to my ford vehicles. More

by Jeff, L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 24, 2024

Such a good experience with taking my Ford Transit mid roof van in to this dealership. They are knowledgeable and helpful and everything done on time as requested. Will definitely go back. More

by suzannehutchinson2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 18, 2024

There is no one that compares to the Service Department at Walls Ford! Excellent service always! Thank you to Bryan for always going above and a beyond to help us! More

by gibbyfamily
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Walls Ford responded

Thank you so much for your high praise! We look forward to continue providing you with excellent service for many years to come!

September 18, 2024

Great service always. Friendly. I needed a new car last April and never considered going anywhere but Walls. More

by AJARONCYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Walls Ford responded

Thank you for choosing Wall's Ford! We look forward to serving you for many years to come!

September 18, 2024

Great service and great communication. Fast service. Couldn’t be happier. I recommend them to everyone. More

by klemczuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Walls Ford responded

Thank you for your review, and your recommendations! We look forward to continuing to provide you great service for many years to come!

September 10, 2024

Sean Freeman is an excellent member of the service department. Even when I was 1700 miles away from home he was able to advise me of my best options. Thank you Sean. More

by LAURISULLIVAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Walls Ford responded

Thank you, Lauri! We agree about Sean - he is one of the best! So glad he was able to help while you were away. We are lucky to have him on the Wall's Ford team! Thank you for your review. We look forward to serving you for many years to come.

August 31, 2024

Walls Ford is great to work with. They provide great service and friendly advisors take good care of your problems and needs More

by epd_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Walls Ford responded

Thank you for sharing your experience with the Service Department. Our service advisors work hard to provide great service - we are lucky to have them on the Wall's Ford team! Thank you for your review. We look forward to serving you for many years to come!

August 23, 2024

There have been changes to your on-line service scheduler. It doesn’t work at all. More

by Pmunroe22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethany Juneau
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August 10, 2024

Great service Steven and Sean are the best And I love going to Walls thank you More

by BBBC77@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Walls Ford responded

Customer feedback like this makes our day! Thank you for your review! we look forward to serving you for many years to come!

August 09, 2024

Sean, you are the best! I feel like I am cared for when I bring my car in. I appreciate your patience and calm manner a lot. Having you take the time to explain or describe More

by Lucindanolet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Walls Ford responded

Thank you so much for your positive review, Lucinda! We are so happy to hear Sean consistently provides you with a helpful, attentive experience during your visits. He is one of the best and we are lucky to have him on the Wall's Ford team. Thank you again for your review - we look forward to serving you for many years to come!

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