Walls Ford - Service Center

Stayed late to help me on a Saturday night My Subaru's warning lights started flashing while I was on the highway, and I pulled off and found myself near the Walls Ford dealership. I pulled up My Subaru's warning lights started flashing while I was on the highway, and I pulled off and found myself near the Walls Ford dealership. I pulled up and went inside, but it was after service hours and it was a Saturday. Nevertheless, sales manager Luis Guzman said he would help me and he tracked down a mechanic. Brian Britt had not left yet and was kind enough to take a preliminary look at my car. He had to take a look at the engine, run diagnostics, and even take the car out for a short drive in order to figure out the problem, which turned out to be one that couldn't be fixed at the dealership (specialized transmission issue). Both men stayed an hour late (on a Saturday!) to help me. It was a huge help to me to learn from Brian that the car could be driven a short distance safely, so that I could drive to a hotel and then to a Subaru dealership the next day. And it was a huge relief to have Luis volunteer to help me find a hotel and let me wait inside where I felt safe. More

Sean Freeman is always extremely professinal, responsive, I am extremely happy with the service Walls Ford provides me. Both Sean and Steven Freeman represent your business professionally, always courteous I am extremely happy with the service Walls Ford provides me. Both Sean and Steven Freeman represent your business professionally, always courteous , and are problem solvers. They are the reason I continue to return to Walls time and time again. More

Service dept is friendly and helpful! I always have my car serviced at Walls! For years now, nothing but polite and helpful service! It’s not a 10 min oil change, but I get the works pkg a I always have my car serviced at Walls! For years now, nothing but polite and helpful service! It’s not a 10 min oil change, but I get the works pkg and the tires are rotated too! Usually takes an hour, but I have no complaints! I was just there today, I’ll be back! More

Great, friendly service in the neighborhood! I am so pleased, once again, with Walls Ford. They sent me a friendly reminder about my 6-month FREE tune-up and were able to do the work soon after I I am so pleased, once again, with Walls Ford. They sent me a friendly reminder about my 6-month FREE tune-up and were able to do the work soon after I contacted them. I took advantage of the appointment to get a total detail job and my car looks fabulous! Thank you, Steven for the great service, and thank you Gary for the ride home (another plug for Walls) More

Excellent Service The service department is top notch. Sean my service advisor knows me and my vehicles as soon as I call. They are always accurate with the time estima The service department is top notch. Sean my service advisor knows me and my vehicles as soon as I call. They are always accurate with the time estimates as well as clear expectations on what needs to be done. More

Excellent service in a timely manner. Whether it’s Sean, Derek or Stephen they pat attention to what we are saying and what we want done. We are informed of any services that are due to be Whether it’s Sean, Derek or Stephen they pat attention to what we are saying and what we want done. We are informed of any services that are due to be done. in 20 years we have never been disappointed in what’s been performed. Mike, in parts, has also been very helpful especially in recommending replacement tires. We have been very happy with his suggestions and we’ve bought 4 sets of tires over the years. always a good experience. More

I came in for an oil change. Walls Ford is always a friendly place. The service department is a helpful group. I have never had an unpleasant experience here. It’s easy to get to Walls Ford is always a friendly place. The service department is a helpful group. I have never had an unpleasant experience here. It’s easy to get to and my wait was faster than expected. More

it was just great !!! I had great service and I was taken care of just right. The waiting time was that bad.I had great experience working with the service center, I had great service and I was taken care of just right. The waiting time was that bad.I had great experience working with the service center, Thank You Glenn Coffin More

satisfied customer Great close to home dealership ,they take your car in right away,great service guys, quick service.Always tell you whats wrong with your vehicle befo Great close to home dealership ,they take your car in right away,great service guys, quick service.Always tell you whats wrong with your vehicle before fixing! great communication. More

Service Sean Freeman is a most helpful service writer. He provided an analysis of what repairs were needed and the estimated costs of the replacement parts ne Sean Freeman is a most helpful service writer. He provided an analysis of what repairs were needed and the estimated costs of the replacement parts needed. He estimated that the shop time would be between 1 to 2 hours and the repairs were done in 1 hour and 30 minutes More