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Walls Ford - Service Center

Salisbury, MA

4.9
451 Reviews

451 Reviews of Walls Ford - Service Center

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May 16, 2019

Walls Ford team is the best! I would actually rate the Walls Ford experience as 5+ stars! From top to bottom, the people are great and the overall experience has been impressive. More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
May 10, 2019

Drop off for scheduled maintenance and car detailing. As usual the service was great and done in a timely manner. This is the first time I've had a car cleaned and detailed at Wall's Ford. The car looks b More

by RFAENA1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2019 -

Walls Ford responded

Thank you! We appreciate your review and hope you'll think of us every time you need a vehicle detailed!

April 21, 2019

Prompt and courteous My truck wouldn't start so I had to have it towed in. I called to let them know it was coming. They evaluated it that day and had it repaired and read More

by RickB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 20, 2019

Great People Great Work At Walls Service department you can always count on a pleasant experience and expeditious service. Always willing to explain and always willing to go More

by rjpges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2019

Great Service with Minimal Wait We stopped by on the spur of the moment in order to get the oil changed (a bit over the interval). We happened to be in the area when we recognized th More

by hogwldfltr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Walls Ford responded

Thank you for sharing your most recent experience. So glad we were able to take you in right away. We've got a great team here who work hard every day to provide top notch customer service, and they appreciate hearing that hard work doesn't go unnoticed. Thank you for choosing Wall's Ford - we look forward to serving you for many years to come!

April 09, 2019

Very Smooth Process Dropping the car off was a very smooth since the service Tech I met with got all the details he needed very swiftly so there was no extra paperwork or More

by beachguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan Wojtas
Apr 10, 2019 -

Walls Ford responded

Thank you for visiting Wall's Ford Service Department, and even more for leaving us this review. Our team is dedicated to providing the best customer service there is to offer. We couldn't be happier that your experience with Steven hit that goal. We look forward to working with you again in the future. Thanks again!

April 05, 2019

Courteous and Professional Although I only went in for an oil change, Sean, your Rep, was most helpful in suggesting future considerations for maintaining the utility of my vehi More

by james150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 06, 2019 -

Walls Ford responded

We appreciate you taking the time to share your experience. Everyone on the Wall's Ford team works hard to provide a five star experience and it's nice to know that doesn't go unnoticed. We look forward to serving you for many years to come

March 23, 2019

Great customer service! Couldn’t ask for better service. Great customer service friendly, honest and fair. Couldn’t ask for better service. I highly recommend Wall’s for servicing and or purchasing your veh More

by mdevlin70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Walls Ford responded

Thank you for taking the time to share your experience. The team at Wall's Ford works hard to provide exceptional customer service and will appreciate your comments. Thank you again for your review and your recommendation.

March 22, 2019

fast curtious service I had my f150 serviced today, Sean greeted me as soon as I stepped in the door. It only took a few minutes to verify my info, inform me of the time it More

by Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2019 -

Walls Ford responded

Hi Neal, Thank you for leaving such a wonderful review. We are thrilled that you loved your experience. Everyone on the Wall's Ford team works hard to provide the best customer service; and Sean will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and for your recommendation. We look forward to seeing you again.

March 14, 2019

Great service and thank you! It’s great to have people that are responsive and courteous on the phone. They remember who you are and you don’t get bounced around trying to find th More

by Matt P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

Walls Ford responded

Thank you for taking the time to share such a wonderful review Matt. We are thrilled that you loved your experience, Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day does not go unnoticed. Thanks again for your kind words. We look forward to seeing you again.

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