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453 Reviews of Walls Ford - Service Center
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January 07, 2020
Best Christmas Present EVER! My son and I went to a movie during the Christmas break and smelled a pungent odor that resembled natural gas. We both figured it was a gas leak some My son and I went to a movie during the Christmas break and smelled a pungent odor that resembled natural gas. We both figured it was a gas leak somewhere in the general area and didn't think anything about it. On the ride home however, the smell got worse and I noticed some hesitation while driving. That was when I was 89% certain my transfer case was about to go south. The next day I limped my Explorer to Walls Ford to drop it off and get it repaired. I was elated to find that it was still under warranty. Steve verified it and I decided to also get an oil change while it was there. When I went to pick it up 3 days later, the bill was $38.00 and it drives like new. Walls has consistently taken very good care of my and my wife's car. Exceptional service and an honest price. The crew there is top notch! More
by T. Miles
January 07, 2020
Quick, Easy, No Surprises Service While standard/basic service (The Works), scheduling was very easy and the service itself was performed quickly -- everyone in the service department While standard/basic service (The Works), scheduling was very easy and the service itself was performed quickly -- everyone in the service department was courteous and friendly. More
by BillA
Employees Worked With
January 07, 2020
Quick and effective The best around They know all of their customers They know Fords They know business They know that relationships are the key to success That’s wh The best around They know all of their customers They know Fords They know business They know that relationships are the key to success That’s why I keep going back More
by chscoltd
Employees Worked With
December 22, 2019
Great Service & Support This dealership is the best I have ever dealt with. Sean Freeman is the perfect example of what customer service is all about! Thank You Sean. This dealership is the best I have ever dealt with. Sean Freeman is the perfect example of what customer service is all about! Thank You Sean. More
by michaelconnolly44
Employees Worked With
December 20, 2019
Exceptional customer service Sean was very engaging and helpful from the first contact by phone. The problem was identified and repaired in good time and the staff were friendly. Sean was very engaging and helpful from the first contact by phone. The problem was identified and repaired in good time and the staff were friendly. I would definitely have my car serviced here again. More
by petersheridanmusic
Employees Worked With
December 19, 2019
Great service, always Sean and Steven are the best. Been coming here for years. Highly recommend bringing your car here for service. Can’t say enough about these two guys, Sean and Steven are the best. Been coming here for years. Highly recommend bringing your car here for service. Can’t say enough about these two guys, and the team. More
by pharding51
Employees Worked With
December 17, 2019
Fast & efficient Thank you so much for understanding my interpretation of what was wrong with my car! Hahahahah I said clicking and you fixed it. When I call the ser Thank you so much for understanding my interpretation of what was wrong with my car! Hahahahah I said clicking and you fixed it. When I call the service department at Walls I am always pleased with conversation. More
by karenmysz
Employees Worked With
December 13, 2019
Prompt professional treatment Brought my vehicle in for its regularly scheduled maintenance appt. during which it was discovered that I needed some brake work. Sean arranged to hav Brought my vehicle in for its regularly scheduled maintenance appt. during which it was discovered that I needed some brake work. Sean arranged to have the work done immediately so there was no additional inconvenience to me. Much appreciated! More
by marc.tucker
Employees Worked With
December 06, 2019
FAIR TIRE PRICING With another winter just around the corner, I needed new tires so after getting quotes from a few local Tire shops I was pleasantly surprised to find With another winter just around the corner, I needed new tires so after getting quotes from a few local Tire shops I was pleasantly surprised to find out that Wall's had the best deal on a brand I trust (Goodyear). I also needed an Oil change so the timing was good to get both services done on the same visit. It was a work day so being able to sit in the waiting room with wifi and coffee was a bonus. I happened to run into a few of the sales reps and had a very laid back (no pressure) discussion about a future purchase (New Edge). I was there for a total of 90 minutes which was very acceptable. More
by beachguy
December 03, 2019
Everyone is so pleasant I am always greeted when I go in. Everyone is very pleasant. The service department is very helpful. It was a snowy day and I was running a little lat I am always greeted when I go in. Everyone is very pleasant. The service department is very helpful. It was a snowy day and I was running a little late so I called and talked to the service department and they send take your time and get her safely. I was only 5 minutes lates for an 8:30 am appointment. More
by cherylgoujon
Employees Worked With
