454 Reviews of Walls Ford - Service Center
Excellent and accommodating service as always! We had scheduled service and a noise that was fixed. It’s great that when you call each person is able to help you the same way. Very knowledgeable staff. T scheduled service and a noise that was fixed. It’s great that when you call each person is able to help you the same way. Very knowledgeable staff. Thank you! More
We had service done to two of our vehicles on the same day Walls Ford accommodated us as they always do. Their service was great as usual that's why Walls Ford is the only place I take any of my trucks or day Walls Ford accommodated us as they always do. Their service was great as usual that's why Walls Ford is the only place I take any of my trucks or cars More
Service and knowledge I had my vehicle in for service for engine and brake problems. I had been to another dealership that likely mis-diagnosed the brake issue costing me I had my vehicle in for service for engine and brake problems. I had been to another dealership that likely mis-diagnosed the brake issue costing me over $1000. I met with Derek and he had a full understanding of the problem I was having with the brake issue. He was also great with communicating about the engine problem and was honest regarding the parts and labor that would be needed to repair the engine issue. More
Did excellent job servicing my 2019 Ranger. Courteous and sincerely interested in my concerns. Will definitely return. Took care of general follow up and provided rental during repair of warranty items. sincerely interested in my concerns. Will definitely return. Took care of general follow up and provided rental during repair of warranty items. More
I would love to say thank you to the whole service department for everything they have done. Over the years I have brought my vehicles to them to be worked on or serviced and have always had an A++ se department for everything they have done. Over the years I have brought my vehicles to them to be worked on or serviced and have always had an A++ service. I would also like to thank Derek Roy for always going above and beyond to help me. Thank you all. More
service dept very pleasant experience dealing with derrick and steve in the service dept quick drop off work preformed done first thing in morning got call from st very pleasant experience dealing with derrick and steve in the service dept quick drop off work preformed done first thing in morning got call from steve once completed pick car up paper work ready and I was on my way More
Great experience, always friendly and while my car was serviced Steven fixed a broken key fob so that I did not have to buy a new one! serviced Steven fixed a broken key fob so that I did not have to buy a new one! More
Derek is fantastic. Very knowledgeable with great customer service skills. Communicates any issues well with clear explanations. Provides comfort and timely service not only for me, also see it as ob customer service skills. Communicates any issues well with clear explanations. Provides comfort and timely service not only for me, also see it as observing him with other customers. More
Great Dealership 2018 Escape - Second visit to Wall's. Customer service A+ very knowledgeable, extremely polite. Appreciated vehicle check-up sheet Overall experienc 2018 Escape - Second visit to Wall's. Customer service A+ very knowledgeable, extremely polite. Appreciated vehicle check-up sheet Overall experience very pleased. Alice Mulvany More
Excellent Experience Went to Wall's for the first time because my old dealership is closing and the service manager at the old place recommended Wall's (he lives near ther Went to Wall's for the first time because my old dealership is closing and the service manager at the old place recommended Wall's (he lives near there). Had an excellent experience. Waited on right away by Sean who was friendly, polite and efficient. He noted I had an outstanding recall (oops, customer satisfaction notice) so I got that done as well as the service I asked for. He showed me to the waiting room, said it would be about an hour and it was slightly less which is always nice. Showed me the bill, there were no surprises, took me to the checkout counter and I was all set. Place is clean, large and airy. Nice selection of cars on the lot. I'm not buying but I always like to look. By coincidence my neighbor took delivery on a new car (EcoSport) middle of last week and they are very happy with the sales experience. I will go back. More