Back

Walls Ford - Service Center

Salisbury, MA

4.9
451 Reviews

451 Reviews of Walls Ford - Service Center

Sort by
March 29, 2022

Walls Ford has the best service department. The guys that work the service counter are the best. My truck breaks down I have it towed to walls on a Friday night and by noon on Saturday they cal More

by bobbythebuilder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Mar 31, 2022 -

Walls Ford responded

Thank you for taking the time to share your experience! We appreciate the fantastic review, and are glad we could be of service. Sorry your truck broke down, but so glad we were able to get you back behind the wheel so quickly. We look forward to serving you for many years to come!

March 21, 2022

Coming from a not so great experience with a different Ford dealer it’s been a real rebound meeting the people that run Wall’s Ford. The service department is excellent and for a dealership the cost is ve More

by bond00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob , Derek Roy
Mar 26, 2022 -

Walls Ford responded

We are so happy that you enjoyed your experience with us! We appreciate the great review, and look forward to serving you for many years to come!

March 21, 2022

All ways excellent service and fast turnaround. All way satisfied with the people who work at Walls Ford . More

by tntmack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
Mar 26, 2022 -

Walls Ford responded

Thank you so much for the feedback! We appreciate your business and look forward to providing you with excellent service for many years to come!

March 17, 2022

very good service. Answered all my questions. Repair was on time. Nicely run. would return again. More

by Bt0867
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Walls Ford responded

Thank you for your review.. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

March 17, 2022

Friendly, clear and quick service. I felt comfortable with the outcome. As a woman, I need to be able to trust the service I am receiving with respect to auto repairs and services. More

by carolastrout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Walls Ford responded

Thank you, Carol, for choosing Wall's Ford for your leasing, and service needs. As a family owned and operated dealership, your trust means a lot to us. Your feedback is appreciated, and we hope to be of help again soon.

March 11, 2022

Bringing in my Ford250 Superduty several years ago for service I first met Sean. He has always been professional, courteous, efficient and clearly explains to me what maintenance my truck needs. In fa More

by verastruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Walls Ford responded

Thank you for sharing your experience, Vera! We would not be able to grow and develop without feedback like yours. We are thrilled Sean takes such good care of you, and look froward to serving you for many years to come!

March 09, 2022

Wall's and the team always deliver a great experience. The team was fast, efficient, and delivered with top quality. Can't ask for more! More

by johnpambianchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Roy
March 02, 2022

I missed my appointment. I went to make a new one. Took me right in. Really surprised, Ford paid my first oil change. Love Walls More

by ecaseykellyart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
February 27, 2022

I want to express my deepest gratitude to the service department. On Saturday afternoon (Feb. 26) I ran into a slight problem with my hood release latch not working.. Not knowing that the service departm More

by gramma1rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
February 25, 2022

To date, the best Ford dealership I've ever dealt with. Sean Freeman, Steven Freeman and Derek Roy went above and beyond expectations. More

by glennjohnson57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Roy
...
16
...