Walls Ford - Service Center

Very friendly and quick. Just a great group of people to work with!! Would highly recommend. Just a great group of people to work with!! Would highly recommend. More

I have nothing but praises for the excellent service all of you provide. The service crew know me by name when I walk in the door, and are very respectful. And I have full confidence that my car is being se of you provide. The service crew know me by name when I walk in the door, and are very respectful. And I have full confidence that my car is being serviced as if it was their own. I also feel cared for because I can trust that my car is safe on the road, which is especially reassuring because I am widowed. It's refreshing... I am not a number I am a real person. Thankyou. More

Sean Freeman was very professional, knowledgeable, kept me informed as to status of my vehicle. Outstanding public contact.. me informed as to status of my vehicle. Outstanding public contact.. More

Fast, friendly service with a smile. The Wall’s family is top notch! Thank you. The Wall’s family is top notch! Thank you. More

I have been looking for a Ford Service Dept. I could trust. I have finally found it. I was able to get an appointment easily and within a week on a date and time I requested. They were friendly, I could trust. I have finally found it. I was able to get an appointment easily and within a week on a date and time I requested. They were friendly, knowledgeable, and did the work quickly and professionally. I will be using Walls Ford as my go to Ford dealer from now on. More

After using other MA Ford dealers for a number of years. ...what a breath of fresh air using this one. Kept me informed of what was happening with my vehicle multiple times, sent someone to get parts so I d ...what a breath of fresh air using this one. Kept me informed of what was happening with my vehicle multiple times, sent someone to get parts so I didn't have to return the next day and all done with a smile and politeness not experienced anywhere else. I actually felt like a customer! More

Sean Freeman was extremely helpful when I needed service on my Ford Explorer. He responded very quickly and everything was done in a very timely manner. I was extremely satisfied with the customer service a on my Ford Explorer. He responded very quickly and everything was done in a very timely manner. I was extremely satisfied with the customer service and the work performed on my vehicle! Thank you Wall's Ford for another great experience! More

Excellent service department. My service advisor Derek Roy met me upon arrival and had me written up promptly even though I was a few minutes early for my appointment. My vehicle My service advisor Derek Roy met me upon arrival and had me written up promptly even though I was a few minutes early for my appointment. My vehicle was taken in for service before I even got to waiting room. Everything was done in timely manner and was very satisfied with the work performed on my vehicle. Excellent customer service! More