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Walls Ford - Service Center

Salisbury, MA

4.9
465 Reviews

465 Reviews of Walls Ford - Service Center

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June 05, 2025

Very organized, polite, professional and courteous. Answers questions and explains the work that was done and may be needed. Not pushy. More

by JPCARD2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Walls Ford responded

Thank you for your review! The team at Wall's Ford takes pride in providing professional, courteous service to ensure customers feel informed and comfortable while work is being done. Your feedback means a lot to us, and we look forward to assisting you again whenever you need us!

May 29, 2025

Good group of guys, solid communication. Have had them do all the work to my vehicle including replace the entire transmission and they yet to let me down More

by Jasonyoung685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Walls Ford responded

Jason, thank you for your kind words! We’re thrilled to hear that our team has consistently provided solid communication and dependable service. It’s our goal to ensure your vehicle is in top shape, and we appreciate your trust in Wall's Ford! We look forward to serving you for many years to come!

May 20, 2025

Bla bla ba bks bla bka bks bka bia bka i don‘t have time for this really More

by WOLFGANG.FALLER
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Always so accommodating, professional and honest. It’s truly pleasure to work with them. They make you feel like family rather than customer. I would 100% to all my friends and family. Walls customer More

by alana6979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Shawn Freeman is always great to work with and a top representative of your company. I usually ask for him personally. More

by Jjchester1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Great service, I will use Wall’s Ford from now on. Friendly and most of all they know how to repair a vehicle More

by Valeriedupray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fountain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Valeriedupray responded

As I said, great service. I can’t wait to test drive my car on the highway to see if my vehicle is fully repaired

May 04, 2025 -

Valeriedupray responded

The service department found what the problem was with my car, another dealership had it a week and couldn’t find the problem. Walls Ford is my go to dealership. Great and friendly service

May 04, 2025 -

Valeriedupray responded

See above

May 04, 2025 -

Valeriedupray responded

See above

May 04, 2025 -

Valeriedupray responded

See anove

May 04, 2025 -

Valeriedupray responded

I gave my responses above, thank you, great service

April 08, 2025

Sean is always a professional. Sean answers my car questions even when I don't need anything fixed. He and Steven are the reason I keep coming back to Walls! More

by SBRIDGES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Great service and communication. Bob kept me informed the whole time and took care of rental return. More

by Kevin.sullivan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

The service department at Walls Ford is five star. They know how to take care of their customers More

by Mdavis51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Recently had a service performed on my Escape; communication was prompt and professional, and they even picked up and dropped off my car! Super convenient. Been a loyal Ford customer for nearly 30 More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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