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Walls Ford

Salisbury, MA

4.9
960 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 960 reviews

May 20, 2023

Excellent buying experience. Show room was clean and comfortable. Staff was very friendly and accommodating but not pushy. Our salesman, Mark Rotner, was with us thru the ent More

by Grampyb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Araujo - Finance Director , Mark Rotner
May 21, 2023 -

Walls Ford responded

Thank you for choosing Wall's Ford, and for sharing your feedback! We’re thrilled to know that you had such an excellent buying experience with Mark. The team works hard to create a welcoming environment, and we’re glad to know it shows! Thank you again for your review. We look forward to serving you for many years too come.

May 17, 2023

Wall's Ford has always provided the best service for my cars. From the best customer service, providing rides and of courses the work itself! I also just had my car detailed and it looks like new! I wou More

by Kathie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Walls Ford responded

Thank you Kathie! We appreciate you taking the time to share your continued experience. We look forward to providing you with the best service for many years to come!

May 15, 2023

Excellent customer service. They fit me right in and fixed my truck the same day: More

by Kathrynlavoie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Walls Ford responded

Thank you for your review, Kathryn! We look forward to serving you for many years to come.

May 10, 2023

Mark Rotner is a fine asset to your dealership. I'm pleased with my (like new) 2017 Escape. All involved made this purchase smooth and easy 😎. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rotner
May 17, 2023 -

Walls Ford responded

Thank you, John, for sharing your experience with us. We agree, Mark is an asset , and we're lucky to have him on the Wall's Ford team! We also count ourselves lucky for customers like you, and look forward to serving you for many years to come!

May 08, 2023

This was the most memorable, wonderful experience I have ever experienced when purchasing a car! I found my dream car on there website (a beautiful Orange/Black Ford Mustang)! They made this such a wonder More

by racegirl2927
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Friedman, John Wall Sr.
May 17, 2023 -

Walls Ford responded

It was our pleasure to serve you! Thank you for making the trip down to Wall's Ford; and, for taking the time to share your car buying experience. So so glad to hear Stan and the team's performance made what could be a stressful time, so memorable. Any time you're in the area, feel free to stop in and say hello! Thank you again!

May 03, 2023

Great folks to work with. Went above and beyond to get us where we wanted to be payment wise. More

by Sunnyshine0383
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rotner
May 03, 2023 -

Walls Ford responded

Thank you for taking the time to share your experience. We look forward to serving you for many years to come!

May 02, 2023

"Above and Beyond" is the perfect saying for my recent experience with this dealership. They squeezed my car in on short notice and were able to troubleshoot and identify the cause of the issue within 24 More

by Crisanto
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Walls Ford responded

Thank you for taking the time to share your most recent experience. It's our pleasure to provide professional and friendly customer service, and we're glad this commitment was apparent during your visit. We appreciate your feedback, and are grateful to have such awesome customers! We look forward to serving you for many years to come.

April 30, 2023

The staff were helpful and knowledgeable in each department making the purchase smooth and pleasant More

by medic5one
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vigliotta, Mark Rotner, Steve Zappala
May 03, 2023 -

Walls Ford responded

Thank you for your review, and for choosing Wall's Ford. We are glad you were provided with a smooth and pleasant experience; and look forward to serving you for many years to come.

April 27, 2023

Service Department is very friendly and deliver great service in a timely manner. I was provided transportation while my vehicle was worked on. Everyone at Wall's Ford is just trustworthy and reliable. More

by epd_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Walls Ford responded

We are so happy to hear you had a great experience. Your review made our day. The team at Wall's Ford works hard to provide exceptional service, but we can only do that thanks to our amazing customers. We look forward to serving you for many years to come!

April 21, 2023

from the moment you call, to the drop off and pick up, everyone is top notch. Highly recommended. More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Walls Ford responded

Thank you for your review and recommendation, Tom! We look forward to continue providing you with top notch service for many years to come!

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