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Walls Ford

Salisbury, MA

4.9
960 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 960 reviews

July 12, 2023

Great customer service, everything went very smoothly, everyone I was involved with went above a beyond, so that I could leave the same day with the great used vehicle they sold me . By far the best exper More

by Paul956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The finance manager was also awesome!, Mark Rotner
July 10, 2023

It was a great experience from sales to finance to service. Very happy with the outcome. More

by anthony_murphy4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Friedman, Leo Araujo, Steve Zappala
Jul 11, 2023 -

Walls Ford responded

So happy to hear that Anthony! Thank you for sharing your experience. We look forward to serving you for many years to come.

June 17, 2023

Always a great experience at Wall’s Ford! I wouldn’t take my car anywhere else! More

by Nspinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Been taking my cars here for years. One of the very few dealerships I trust! More

by Chris Angelini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Walls Ford responded

Thank you for everything, Chris - your trust, being a long time customer, and for sharing your experience! As a small family owned and operated business, we all work hard to provide exceptional customer service, and appreciate hearing that does not go unnoticed. We look forward to serving you for many more years to come.

June 12, 2023

Friendly and easy to talk to staff. Didn’t feel pressured at all to buy but I knew what I wanted going in and bought a car that I’ve wanted since I was a kid. More

by R_debene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Zappala
Jun 13, 2023 -

Walls Ford responded

Congratulations on your new machine Mr. Debene - it's a beauty (no speeding!)! Thank you for taking the time to share your experience, we look forward to serving you for many years to come!

June 09, 2023

Several warning lights came on, and Wall's was able to fix the problem quickly when I came in without an appointment. More

by HondaNewCar2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Walls Ford responded

Glad we could help! Thank you fro taking the time to share your experience. We look forward t serving you for many years to come!

June 03, 2023

WALLS FORD works as a TEAM and they all take Pride in giving EXCELLENT SERVICE More

by Susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Vigliotta, Steve Zappala
Jun 03, 2023 -

Walls Ford responded

Thank you for your review, Susan! Mr. Wall enjoyed speaking with you and your husband when you were here. We look forward to serving you for many years to come!

Jun 04, 2023 -

Susan responded

We appreciated Mr Wall taking the time with us. CLASSY Gentleman

June 02, 2023

like the dealership and service department. They did a good job with my last service and also extended me the use of a loaner vehicle More

by johnalmeida150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Walls Ford responded

Thank you for sharing your experience, John. Wr look forward to serving you for many years to come!

June 02, 2023

Wall’s Ford is unmatched in its customer care. The team does great work, is always accommodating and is a terrific repair shop - showing great representation of Ford Motor Co. More

by GR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Walls Ford responded

Thank you for taking the time to leave us a review, GR. It’s so encouraging to hear back from happy customers! We look forward to providing you with top notch service for many years to come!

May 29, 2023

Wall's Ford has by far the best service department. Been going there gor years and will continue to do so in the years to come. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Walls Ford responded

Jim, Thank you for your review! We look forward to continue providing you with the best service for many years to come.

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