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Walls Ford

Salisbury, MA

4.9
960 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 960 reviews

August 19, 2023

Always great service. I get update about future issues-this time new tires. Appointment made already. More

by AJARONCYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Walls Ford responded

Those reminders are so convenient! Several times I hadn't realized how much time had passed until the reminder comes I Thank you for your review!

August 14, 2023

Great experience buying a 2023 Bronco! Stan was excellent, told me everything I needed to know and more. More

by Nicole
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Walls Ford responded

Thank you for sharing your experience , Nicole. We look forward to seeing you again!

August 14, 2023

The sales department was excellent to work with. I was very happy with the overall experience and will certainly purchase from here again. More

by jim.kime
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vigliotta
Aug 15, 2023 -

Walls Ford responded

Thank you for taking the time to share your experience, Jim! We look forward to continue serving you for many years to come!

August 12, 2023

When I called for service because the Ford app told me my oil needed changing early than we planned , when I bought my car, Steve said no problem. On the day they took me in and was out fairly quickly. More

by Philip_zankowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

The service department is great. Always courteous and professional. I like how the owner walks and speaks with you. Old School customer service! More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Walls Ford responded

Thank you for sharing your experience, George. We look forward to serving you for many years to come.

August 05, 2023

Steve Z. was pleasant and helpful. The facility is nice and modern. The used car was cleaned well and was nicely presented. More

by doug nahant
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Zappala
Aug 10, 2023 -

Walls Ford responded

Thank you for your kind words, Doug. We’re glad to hear you had a good experience with Steve. We appreciate your business and hope to serve you again in the future.

August 04, 2023

Service department is outstanding brian Sean and Steve very professional. Will be back for sure More

by Joeturco1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Walls Ford responded

Thank you for your loyalty, and your review, Joe. We look forward to serving you for many years to come, and we'll do our best to continue delivering the high-quality experience you’ve come to expect.

August 01, 2023

The team at Wall's Ford is the best! They go above and beyond to make sure we were completely satisfied with our purchase. This is our third Ford purchase with Stan and he is awesome! More

by Frank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Walls Ford responded

Thank you Frank! You're right about Stan - he IS awesome! We're lucky to have him on the Wall's Ford team. And, we're also lucky to have some of THE BEST customers. We look forward to serving you for many years to come!

July 24, 2023

I did not have an appointment but when I got off work my car started giving me trouble I went from work to Walls Steve test drive my car and stated that it was not safe to drive he put me in a rental it was More

by Marycookie1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Walls Ford responded

Thank you, Mary, for the amazing review! The team at Wall's Ford works hard to provide top-notch customer service, and appreciates hearing their efforts do not go unnoticed.. We always enjoy seeing you, and look forward to serving you for many years to come.

July 12, 2023

No pressure sales. Fair price for your purchase and fair market value for your trade-in. Friendly, knowledgeable staff who all ensure an exceptional customer experienc More

by Mburgess1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Rotner
Jul 20, 2023 -

Walls Ford responded

Thank you for taking the time to share your experience. We appreciate your business, and your loyalty, and look forward to continue providing you with exceptional customer service for many more years to come!

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