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Walls Ford

Salisbury, MA

4.9
960 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 960 reviews

October 05, 2023

From the day that I walked in to the day that I drove off the lot in my new truck, everyone at Wall's Ford provided fantastic service, top notch care and attention to detail. Their courteous and professiona More

by sts2iver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Walls Ford responded

Thank you so much for taking the time to leave this amazing review! The team at Wall's Ford works hard to provide top notch customer service, and we’re thrilled to hear that you had this great experience. We look forward to serving you for many years to come!

September 24, 2023

The reason I come there is for the service Sean and Steve are polite , friendly and efficient in there positions. I am comfortable in knowing they have the best intentions for the maintenance of my 2021 F350 More

by SALFRONTIERO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Walls Ford responded

Thank you for sharing your experience, Sal. You're so right - good people are hard to find, and we're lucky to have them both on our team! Thank you for choosing Wall's Ford to take great care of your truck. We look forward to serving you for many years to come!

September 18, 2023

Wall’s Ford was a very positive purchasing experience, the salesman was very knowledgeable about the car and the buying experience was smooth and easy. I would definitely recommend them to anyone thinkin More

by regnisig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Walls Ford responded

Thank you for sharing your review, and your recommendation. We appreciate you choosing Wall's Ford, and look forward to serving you for many years to come!

September 11, 2023

Very good service as always. Sean is the best! Very detailed informative information at all times. Kept me updated throughout the entire time my vehicle was there. More

by d.scottperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Walls Ford responded

Thank you for visiting us again and sharing your feedback. The team at Wall's Ford works hard to provide the best customer service and earn your business. We appreciate your loyalty and continued trust in our Service Department, and look forward to serving you for many years to come.

September 08, 2023

Every time I've needed help Sean has been able to help me, no matter what. I've had 3 emergency repairs needed recently and have to give very high marks for getting my car in and repaired as soon as poss More

by WINDEGO890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Walls Ford responded

Thank you for choosing Wall's Ford Service Center, and for sharing your experiences. We’re glad to hear you are being well taken care of. The team works hard to ensure a positive experience, and appreciates hearing that does not go unnoticed. We look forward to continue providing you with exceptional customer service for many years to come.

September 02, 2023

Wall’s Ford is not a high pressure sales dealership which is what I liked about them. My salesman Joe was awesome! More

by Hoss1868
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vigliotta
Sep 11, 2023 -

Walls Ford responded

Thank you for taking the time to review your purchase experience. We know how stressful purchasing a vehicle can be. The team works hard to make to make that experience as stress-free as possible. We appreciate the 5-stars and your choosing Wall's Ford. We look forward to serving you for many years to come!

September 01, 2023

I will definitely recommend Wall’s Ford to friends and family . And will return for our next purchase . More

by lonnieguest33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Walls Ford responded

Thank you for your review, and your recommendation, Lonnie. Welcome to the Wall's Ford family - We look forward to serving you for many years to come!

August 28, 2023

Great service. Got me in quickly and did a great job. They also did a detail for me and went above and beyond. More

by Chris Mosher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Chris Mosher responded

Thank you Walls Ford. Keep up the great work!

August 25, 2023

Service is great! Wouldn’t go anywhere else! Treated like family! Alway drive away totally satisfied! More

by PETECRISTEAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Service at Wall's is AWESOME! The folks there are friendly, helpful, and knowledgeable. They really understand the meaning of service. Thank you!! More

by K. Johnson
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Walls Ford responded

We only seem awesome because we've got THE BEST customers! Thank you for your review- we look forward to continue serving you for many years to come!

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