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Walls Ford

Salisbury, MA

4.9
960 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 960 reviews

April 08, 2025

Sean is always a professional. Sean answers my car questions even when I don't need anything fixed. He and Steven are the reason I keep coming back to Walls! More

by SBRIDGES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Great service and communication. Bob kept me informed the whole time and took care of rental return. More

by Kevin.sullivan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

The service department at Walls Ford is five star. They know how to take care of their customers More

by Mdavis51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Recently had a service performed on my Escape; communication was prompt and professional, and they even picked up and dropped off my car! Super convenient. Been a loyal Ford customer for nearly 30 More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Sean is amazing. I feel like he handles my car if it was his own. Professional, knowledgeable, and friendly. He tells me in advance what will be done and goes over ev More

by harread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Great experience! Smooth process from the test driving to the financing, friendly staff, and a fantastic deals. Highly recommend this dealership! More

by Kdrew82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
March 11, 2025

Great experience from Sales, Financing to Service. Very happy with the team at Walls Ford. More

by Wood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

always a great experience and quality work, i always try to do business at family owned businesses More

by ebergerwxe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Wall's is has the best service department that I have ever dealt with. the Service Manager Steven and the Service person Shawn are amazing people. They are professional, customer centered, knowledgeable, More

by harread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

responsive and very efficient happy with the entire service we received. Wotk was performed on time and to our satisfaction. More

by adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Walls Ford responded

Thank you for your review! We look forward to providing you with timely, efficient service for many years to come!

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