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Walls Ford

Salisbury, MA

4.9
969 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 969 reviews

June 11, 2025

Bob was great. Very helpful and communicative. Walls Ford service team is great. They always answer the phone, work to get a reasonable appointment and communicate More

by JennC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Can't say enough about the service staff. Knowledgeable and accommodating from the phone call to when I walk in the door. More

by Holly wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Stan Wojtas was terrific. The entire experience was easy, and everyone I interacted with at Wall's was attentive and knew their stuff. Highly recommend this dealership. More

by Ann Marie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan "Stan the Man" Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo in Finance was great.
June 07, 2025

Love the car the the oricinng deal I recieved. Mark Rotner did an excellent job on delivering and processing the car at Windham NH Town Hall. He spent about 1 hour after the car registration at To More

by parkthecar7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Simko
5.0
This rating includes all reviews, with more weight given to recent reviews.
John DeVito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rotner
June 05, 2025

Very organized, polite, professional and courteous. Answers questions and explains the work that was done and may be needed. Not pushy. More

by JPCARD2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Walls Ford responded

Thank you for your review! The team at Wall's Ford takes pride in providing professional, courteous service to ensure customers feel informed and comfortable while work is being done. Your feedback means a lot to us, and we look forward to assisting you again whenever you need us!

May 29, 2025

Good group of guys, solid communication. Have had them do all the work to my vehicle including replace the entire transmission and they yet to let me down More

by Jasonyoung685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Walls Ford responded

Jason, thank you for your kind words! We’re thrilled to hear that our team has consistently provided solid communication and dependable service. It’s our goal to ensure your vehicle is in top shape, and we appreciate your trust in Wall's Ford! We look forward to serving you for many years to come!

May 21, 2025

Bob was very courteous. He provided a loaner car each time I left the car for inspection and work. He even washed my car when it was delivered back to me. More

by amundsenkaren525
Recommend Dealer
Yes
Employees Worked With
Bob Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Walls Ford responded

Thank you for your kind words! We’re delighted to hear that Bob provided you with courteous service and ensured you had a loaner car during inspections and repairs. Going the extra mile—like washing your car before returning it—is something we take pride in, and we’re glad you appreciated it. Your satisfaction is our top priority, and we look forward to serving you for many years to come!

May 20, 2025

Bla bla ba bks bla bka bks bka bia bka i don‘t have time for this really More

by WOLFGANG.FALLER
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Always so accommodating, professional and honest. It’s truly pleasure to work with them. They make you feel like family rather than customer. I would 100% to all my friends and family. Walls customer More

by alana6979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Shawn Freeman is always great to work with and a top representative of your company. I usually ask for him personally. More

by Jjchester1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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