Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walls Ford
Salisbury, MA
1,002 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 AM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,002 reviews
October 24, 2025
Walls ford is quality parts, courteous service reps, fast service, clean, upfront, and good pricing service, clean, upfront, and good pricing More
by Chris9349
October 23, 2025
Sean made my experience smooth, investigating my issue was and able find an alert about my problem. And the work was done promptly was and able find an alert about my problem. And the work was done promptly More
by JJPGREALISH
Employees Worked With
October 23, 2025
Service department is reliable and fantastic. All my vehicle get worked on at Wall's and no one else is better All my vehicle get worked on at Wall's and no one else is better More
by Jeep Driver
October 21, 2025
I highly recommend Wall's Ford for Service. Both Bob Jordan's and Steve Freeman's service was exceptional. Their knowledge and efficiency were key in getting a two-part major repair accomplishe Both Bob Jordan's and Steve Freeman's service was exceptional. Their knowledge and efficiency were key in getting a two-part major repair accomplished. At a time when it has become commonplace for businesses to provide average service at best, Bob and Steve's communication and professionalism should be recognized and commended. Unfortunately, I did not have a similar experience with the Sales part of Wall's Ford. An appraisal request for my vehicle was $4,000-$5,000 below 3 other car stores in the area. Seeking a better offer, I asked the person to get back to me and they never did. A week later, on a Wednesday morning at about 11:00, I looked at cars in Wall's showroom. After approximately 15 minutes of not being approached by anyone for assistance, I left. Bob Jordan and Service receive 5 stars. Sales receives 1 star for blow a sales opportunity. More
by howiewallach
October 20, 2025
Bob in service was prompt, knowledgeable and listened closely to what I had to say. closely to what I had to say. More
by ken
October 03, 2025
I love Walls Ford because they take such good care of me and my car. I would highly recommend them!! and my car. I would highly recommend them!! More
by Andrea
October 03, 2025
Service needed was done on time and explained thoroughly as usual when questions came up. Good service has been the rule with Sean and Wall's in general. as usual when questions came up. Good service has been the rule with Sean and Wall's in general. More
by hhug
September 20, 2025
Staff was friendly and competent; everything went smoothly. Job was for a safety recall, so there was no charge. smoothly. Job was for a safety recall, so there was no charge. More
by glenn
Employees Worked With
September 18, 2025
As always, Wall’s has the best service & don’t try to get you to perform services that don’t need to be done, but suggest repairs that will need to be performed in the near future. you to perform services that don’t need to be done, but suggest repairs that will need to be performed in the near future. More
by Tammyhartmann
Employees Worked With
