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Wallace Volvo Cars - Service Center

Stuart, FL

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11 Reviews

11 Reviews of Wallace Volvo Cars - Service Center

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November 15, 2023

We have service notifications on the dash and called for service appointment This is November 5 the earliest they could do the work is February Since it is a Volvo software issue an outside mechanic tri More

by robrozzi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Nov 15, 2023 -

Wallace Volvo Cars responded

We have read your post and need additional information in order to address your issue. Please call our Service Manager Larry Ungerer at 772.288.1999 so we may better assist you.

Dec 06, 2023 -

robrozzi responded

Glad to report this dealer responded with a phone call and set up an appointment to fix the problem Well done Wallace!

October 25, 2023

Do not buy a Volvo if you can help it from this dealer, or any other, for that matter!! They are coercive and the service is awful. I called Wallace Volvo in mid-October regarding broken air conditioning ( More

by Angela B
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rusty Wallace
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

Twice in past 12 months my 2018 Volvo was in for service. Never do they wash the car and deliver it back clean! POOR not to wash! More

by HROSELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn Schneider
February 18, 2021

Almost a month’s wait for a service appointment. That is absolutely incredible. Especially for a high end vehicle. I will go elsewhere for the work. More

by GSB
Customer Service
Recommend Dealer
No
Employees Worked With
Service scheduling
March 30, 2019

Good service but.. All was great for the service I had done to my car; 20,000 service. But was extremely upset that they no longer wash your car after they service it??? More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
December 14, 2018

Volvo’s are expensive to fix but Dawn is awesome Most dealerships try to service your car and keep the prices down. Volvo parts are expensive and so is labor these days. Dawn always is helpful tellin More

by Volvounicorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
January 13, 2018

Worst service I’ve ever received anywhere My advice to everyone, do not go here. They turn a very simple repair into a nightmare. What was to be couple of hundred dollars to replace a sensor More

by Stewguy70
Recommend Dealer
No
Employees Worked With
Larry Dawn
June 02, 2017

I was greeted with a lie I made a service appointment with Dawn, stood right in front of her and agreed to a 8am Wednesday appointment. I put it on my iPhone calendar and hel More

by Buyer In The Know
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn, Larry
April 01, 2017

Rude service Dawne talks down to customers. She is very rude'. They tried to upsale me even though my 07 Volvo only had 70k miles on it. They want me to believe More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawne
December 06, 2016

Red Flags Every word out of their mouths are lies, Their so called "Master Mechanics" are learning on the job through mistakes!!!!! and the customer pays for More

by Suspecious Consumer 7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry, Dawn
1