Wallace Volkswagen

Great experience at Wallace Volkswagen! Mitchel was super helpful and answered all of my questions, even after I brought the car home. I didn’t notice a crack in the windshield until later, Mitchel was super helpful and answered all of my questions, even after I brought the car home. I didn’t notice a crack in the windshield until later, and he had someone out to my house the next week to fix it. The whole process was easy and stress-free. Highly recommend asking for Mitchel Adams. More

Had wonderful experience! Super friendly and right to the point on the deal of the car no extras to charge had a wonderful time buying the car! Super friendly and right to the point on the deal of the car no extras to charge had a wonderful time buying the car! More

I was really grateful for Mitchel at Wallace Volkswagen he was able to help me find the perfect car 😊 he was able to help me find the perfect car 😊 More

Love dealing with Hunter at Wallace VW! This is our 4th car we purchased from him This is our 4th car we purchased from him More

I loved the finance manager and my salemen Arthur. Very kind and helpful people. I tried working someone else and I wasn’t going to buy at first. I would 100% recommend going with Arthur for any of yo Very kind and helpful people. I tried working someone else and I wasn’t going to buy at first. I would 100% recommend going with Arthur for any of your VW needs. The car wasn’t detailed well but that isn’t either of their faults. Hopefully I can get a mat to help with the issue. Overall I am happy to have traded up and grateful for their service on such a busy weekend. More

Staffs at Wallace Volkswagen are great. Mitch Adams n Melina Moya are friendly, courteous, non pressure n very fair in pricing n super helpful. I would recommend Wallace to anyone. Mitch Adams n Melina Moya are friendly, courteous, non pressure n very fair in pricing n super helpful. I would recommend Wallace to anyone. More

Had an excellent experience at Volkswagen Wallace. Mitchel Adams was knowledgeable, and patient. He and the rest of the team made the process smooth, answered all my questions, and I got a great dea Mitchel Adams was knowledgeable, and patient. He and the rest of the team made the process smooth, answered all my questions, and I got a great deal on my car. Highly recommend!” More

My salesman Hunter could not have been better. He was knowledgeable, patient and listened to what I wanted. He was perfect. The problem is the dealership leadership. We saw this at both Sunshine He was knowledgeable, patient and listened to what I wanted. He was perfect. The problem is the dealership leadership. We saw this at both Sunshine VW and at Wallace. They are basically, low life dregs of society. They cheat, lie and try to steal money every chance they get. My experience with the contract person, shattered all the confidence in the dealership and the brand that Hunter had built. She just would make up numbers based on nothing and said I needed to pay in addition to the signed sales agreement. Started at $2,709 in “fees”. All I did was add up the numbers on her sheet myself and it was $1,409. When I mentioned it she said “oh I can do $2,297 just forget about the $2,709 number. I still questioned her addition and she said let me talk to the sales manager. She came back with $1,800 when I asked where that number came from she had no idea. So she eventually did the addition herself and said that’s as low as she could go. Why is she negotiating with me? The numbers are the numbers, there shouldn’t be any negotiation needed by the time I get to her desk. Who knows if the “fees” she listed are even real? I seriously doubt it. It felt like they were saying, get the old guy to sign as fast as possible before he notices we are screwing him. That was a sickening experience. The car seems great so far, and Hunter was an excellent representative of VW, but the financing and the leadership are simply a bunch of lying cheats. I would not recommend this dealership, or any VW dealership, to anyone who has a trusting heart. They are Not trustworthy. More

100% A Ok with all personnel Mrs M was Great along with Alexander and manager Hope to see them all again for next purchase Alexander and manager Hope to see them all again for next purchase More

Excellent experience! Lisa and Hunter were amazing and helped me buy the best vehicle for me. It was quick and efficient. Lisa and Hunter were amazing and helped me buy the best vehicle for me. It was quick and efficient. More