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Wallace Nissan of Stuart - Service Center

Stuart, FL

4.0
33 Reviews

33 Reviews of Wallace Nissan of Stuart - Service Center

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February 24, 2025

The best service ever received from Mike tarot and phil hil will definitely recommend to all More

by PUMPKINPATCH52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike tatoto
February 16, 2025

Great service and communication! We had concerns of warranty coverage and Laura was so helpful from start to finish More

by Kwdanrhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
February 16, 2025

300 hundred dollars to add Freon for my ac is way out of line won’t be coming back ! More

by CGERVAIS1411
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Mike Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallace
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallace
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

I was beyond impressed with how polite, informative, and professional this visit was. This was my first one with Nissan and it was excellent! More

by JEFF.RAIMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
February 15, 2025

clean, the people who serve are friendly and helpful. punctuality, comfortable, spacious. good location, easy communication. More

by TETELA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Paul was great to deal with. I got out in less than an hour, including paying bill! More

by REELMUSIC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, serivce
February 14, 2025

Everyone was pleasant and easy to work with. I always like this Nissan Stuart dealership. More

by KRISTENLMACKRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
November 08, 2023

Their service department needs to look up the word service. Total amateurs Is it me? When you book an appointment well in advance for a certain day at a certain time don’t you expect them to start w More

by bobup28
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Williams
Nov 08, 2023 -

Wallace Nissan of Stuart responded

We are sorry to hear about your recent experience with our dealership, and I want to apologize for any inconvenience or frustration you may have encountered during your recent appointment. We appreciate your feedback and understand your concerns. It's important to note that recall services often require a substantial amount of time to complete, and on busy days, it can understandably lead to delays. We understand your expectations and will work to improve our communication and scheduling process to set more accurate expectations in the future. We value your business and would like the opportunity to make this right. Please contact our customer service department at 772-286-8000 ext. 18260 or robertgould@wallaceautogroup.net to discuss your specific concerns further. We are committed to providing you with a better experience during your next visit. Thank you for your understanding, and we look forward to addressing your concerns and serving you better in the future.

Nov 08, 2023 -

bobup28 responded

What’s the point of making an online day and time appointment. There shouldn’t have been any delay. You knew what I was coming there for and when I was coming. I suggest you do away with your online appointments.

September 02, 2021

DO NOT USE THEIR SERVICE DEPT! Ever! We have brought our truck here several times for a problem or routine maintenance. Well apparently they’ve never done an oil change on it, but still removed the indicato More

by Jessgriffing
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
H. Didley
December 18, 2019

Hunter Talbot Hunter was pleasant and friendly. He let me know about the recall on my Rogue and was able to schedule this service during my oil change. Thanks for More

by sbradford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Talbot
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