10 Reviews of Wallace Mazda - Service Center
I would give their service department zero if it were a choice. Brought my car in last Friday for a routine service. Today (Monday), the screen has a message “service due 15 days”. The ac has stopped w choice. Brought my car in last Friday for a routine service. Today (Monday), the screen has a message “service due 15 days”. The ac has stopped working and they want me to make a 45 trip again and waste another few hours sitting in their showroom with vending machine type crackers and water. More
Wallace Mazda helped me find the perfect car and Kellie our sales person was wonderful, super friendly and efficient!! Had a wonderful experience because of her!! our sales person was wonderful, super friendly and efficient!! Had a wonderful experience because of her!! More
I bought my Protege at this dealership almost 16 years ago. I've taken it back for maintenance and a couple of repairs since then, including a repair about 3 weeks ago. I've always found the staff friendl ago. I've taken it back for maintenance and a couple of repairs since then, including a repair about 3 weeks ago. I've always found the staff friendly and professional. Work was completed as expected and in the scheduled amount of time. I'll always come back for this kind of service. More
Routine Auto Butler Treatment Took in our CX 5 for annual, "free", Auto Butler treatment which includes vacuuming the interior. When I picked up the car, the exterior looked fine, Took in our CX 5 for annual, "free", Auto Butler treatment which includes vacuuming the interior. When I picked up the car, the exterior looked fine, but if they vacuumed, they did a poor job. Shouldn't have to bring back and be inconvenienced. It's relatively minor, but how we judge customer service. Disappointed, Rest of our experiences have been positive with this dealership (so far). More
service Abba is a great service tech, very fair and explains everything that is needed and why and I would continue to use this dealership as long as I own th Abba is a great service tech, very fair and explains everything that is needed and why and I would continue to use this dealership as long as I own this car More
Abra is the best Abra does an amazing job. Great customer report Scott is a great mechanic. The service department has been the best i have ever used.Abra should be aw Abra does an amazing job. Great customer report Scott is a great mechanic. The service department has been the best i have ever used.Abra should be awarded for her customer service abilities. More
So friendly and helpful! I love that they explain what they are going to do in terms a non-mechanic can understand! They also work with you to get the best price possible! I love that they explain what they are going to do in terms a non-mechanic can understand! They also work with you to get the best price possible! More
Abbra always on the ball their service desk is the best...Abbra is always courteous, professional and super knowledgeable... recommend their service to all....will go the extr their service desk is the best...Abbra is always courteous, professional and super knowledgeable... recommend their service to all....will go the extra mile to assist in any way possible More
Great and courteous service Abra checked and contacted me back regards to a nail in tire and I was given several pricing ls for replacement of a new tire-all other repair: CD pla Abra checked and contacted me back regards to a nail in tire and I was given several pricing ls for replacement of a new tire-all other repair: CD player in good working condition -same on the USB -car detailed as I like it and all was good ! More