Wallace Kia | Page 9

Patrick. Was. Wonderful!!!! Had to. Wait. Well. Over 1-1/2. Hrs. For finance. Not happy about the wait. Showroom. Was. Super cold. So we sat. In my. Perso Was. Wonderful!!!! Had to. Wait. Well. Over 1-1/2. Hrs. For finance. Not happy about the wait. Showroom. Was. Super cold. So we sat. In my. Personal. Car. While waiting Didn’t get out till close to 7 PM so really haven’t had enough instructions on the car but when I get back from my trip with my friend, I will be coming back to the dealership to sit with Patrick and go over all the features They Patrick said that the detailer was his last day and I could tell by looking at the car that he really didn’t detail like he should have again I will be bringing it back next week and let them go over the car again Patrick again very pleasant More

Jey reached out via text about the Kia Soul and we met with Bakr, Derek and Mark. No one was too pressuring and the deal was fair, straightforward and expeditious. We particularly liked not haggling back with Bakr, Derek and Mark. No one was too pressuring and the deal was fair, straightforward and expeditious. We particularly liked not haggling back and forth on the price. All were personable and friendly. Highly recommend them! More

If you are buying a car this dealership was great. Marquis was great to work with. Marquis was great to work with. More

Wallace Kia treated us with absolute professionalism from the moment we walked in. Bakhr was absolutely phenomenal. the moment we walked in. Bakhr was absolutely phenomenal. More

They are always polite never pushy. They don't rush you. They let you look around. They're very nice. They don't rush you. They let you look around. They're very nice. More

Excellent service, courteous staff and good quality and presentation. I hope to continue having the same service as long as I have my van. Thank Wallace Kia staff. presentation. I hope to continue having the same service as long as I have my van. Thank Wallace Kia staff. More

Our salesperson Tyler was excellent. He was friendly, knowledgeable and professional. I highly recommend him He was friendly, knowledgeable and professional. I highly recommend him More

Do not buy a used car from this dealer—horrible experience! I bought a car a few weeks ago, and as soon as I left the dealership, every single light on the dashboard came on. I immediately went ba experience! I bought a car a few weeks ago, and as soon as I left the dealership, every single light on the dashboard came on. I immediately went back, and they thought it was a battery issue. They replaced the battery, but that wasn’t the problem. They then asked me to take the car to a Range Rover dealership for a diagnosis. It turned out to be a sensor issue, costing nearly a thousand dollars. Despite the issue occurring the same day I bought the car, they refused to cover the repair, and I had to pay for it myself. Terrible customer service. Do not buy from this dealer! More

Second vehicle purchased from this dealership, they are very friendly and not over bearing to make a sale very friendly and not over bearing to make a sale More

My service advisor is bending over backwards to limit any inconvenience I may incur with my vehicle repair. inconvenience I may incur with my vehicle repair. More