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Wallace Hyundai of Fort Pierce
Fort Pierce, FL
75 Reviews
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75 Reviews of Wallace Hyundai of Fort Pierce
April 10, 2026
My granddaughter found a car online at Wallace Hyundai in Fort Pierce, so we visited the showroom and test drove the vehicle. We liked the car and decided to move forward with the purchase. Before proceed in Fort Pierce, so we visited the showroom and test drove the vehicle. We liked the car and decided to move forward with the purchase. Before proceeding, we made it very clear that our monthly payment limit was $300 and the loan approval was $15’000 and that we had already secured financing through MidFlorida Credit Union. After some time, the salesperson returned and told us that MidFlorida had declined the loan due to the final purchase amount. This did not make sense to me because we had already spoken with MidFlorida and they had confirmed the loan was approved. Despite this, the dealership proceeded to run my credit 4 times and arranged financing through one of their lenders at a significantly higher interest rate PNC BANK. The monthly payment exceeded our limit, but my granddaughter agreed to proceed because we had been told MidFlorida declined the loan. We signed the paperwork and were informed the car needed some work before it would be ready for pickup, although the specific repairs were never disclosed. The next day, I contacted MidFlorida directly to understand why the loan had supposedly been denied. To my surprise, they informed me that the loan had actually been approved, but they did not approve the add-ons included in the deal because they exceeded their 20% financing limit. This information had never been disclosed to us by the dealership. We had no intention of purchasing these add-ons, especially since they pushed the total beyond what MidFlorida had approved. I immediately contacted the dealership and requested that the loan be rewritten using the MidFlorida financing we had originally secured. My granddaughter and I returned to the dealership to sign the revised paperwork and pick up the vehicle. During the meeting with the finance representative John, we discovered that the insurance attached to the loan required either my granddaughter or myself to be listed on it. When I mentioned that I was unaware of this requirement, the finance representative John responded by saying “it’s just common sense.” Regardless of whether he felt that way, making a comment like that to a customer in the middle of signing documents was unprofessional and disrespectful. There are much better ways to explain requirements to customers. Unfortunately, the issues did not stop there. BEFORE leaving the dealership, my granddaughter discovered that the sunglasses holder in the car was broken and informed the sales rep about what she found and he dismissed it by saying they usually focus on the exterior of the car than the interior, which is “cosmetic”. When she contacted the sales manager Marcus, she was told they were not obligated to fix it, but that if she wrote a good review and showed it to him, he would repair it. That felt extremely inappropriate. Reviews should reflect the customer’s genuine experience, not be used as leverage for repairs. And then to add insult to injury the back light on the passenger side of the car is loose and their check engine light and tire pressure light came on the car General Manager: Ben Bonner Sales Manager : Marcus Brady Finance Guy: John Sales person: Kevin More
by Natasha.sweeney1974
Employees Worked With
General Manager: Ben Bonner Sales Manager : Marcus Brady Finance Guy: John Sales person: Kevin
March 04, 2026
Our experience buying a new car was absolutely horrible! When I decided not to trade in our old car, Marcus and Luis went ballistic, actually at my wife and I , both 78 years old, standing over in an int When I decided not to trade in our old car, Marcus and Luis went ballistic, actually at my wife and I , both 78 years old, standing over in an intimidating way.The day before I met with them and they kept in the dealership for over 5 hours, trying to give a ridiculously low value for a trade in.After 5 hours I finally gave in and said I would take $7,500 for our 2016 Toyota Camry actually worth $17,000. They had me sign bogus financing documents ( mi wife was bot thereto sign and she was required for both the new car and the trade in). I went home and after I calmed down, I researched the value of ou trade in. On Monday we came by to buy the new car, without trading in our old car. That is when the xxxx hit the fan. They had my wife in tears. I am going to file complaints against Wallace for unfair and deceptive practices and for using intimidating tactics to gain unfair financial advantage of senior citizens ( there is a Florida law), but I want to warn others DO NOT BUY A CAR FROM WALLACE HYUNDAI OF FORT PIERCE!!! More
by Giftedscienceguy
Employees Worked With
Marcus and Luis, Rusty Wallace
March 04, 2026
I just purchased a car on Sunday with a chip in the window. I was lied to and told basically I did it and I just had a safe flight. Tell me it was filled already so I was lied to xxxxxxxxxxx and basica window. I was lied to and told basically I did it and I just had a safe flight. Tell me it was filled already so I was lied to xxxxxxxxxxx and basically told her I was a liar and they wouldn’t let me see the magical pictures that they took of the car of the windshield. I thought that was lied too. We’ll never buy a car there again and I will tell everybody. More
by Bmcdonough mad
Employees Worked With
Rusty Wallace
February 26, 2026
Brought a perfectly working car to Hyundai dealership at Fort Pierce for an unti-theft recall. When I got it back, they reassemble the steering wheel too tight that it was rubbing, and they totally broke my Fort Pierce for an unti-theft recall. When I got it back, they reassemble the steering wheel too tight that it was rubbing, and they totally broke my ignition system. They were incredibly rude and I was forced to pay $525 for a new ignition system for a car that was working perfectly when I brought it in the first place. After protesting with Hyundai USA Headquarter I did got reimbursed for the money. However They"forgot" to tighten the battery connection which made it sometime impossible to start the car. When I brought the car back to fix it they wanted to charge me $250 to "diagnose" their mistake. I took my car to my mechanic who diagnose the problem right away and fixed it for free. When you buy a car you "get married " with a dealership as you will need them to service it for the rest of the car life. This is absolutely the most incompetent worse service I have ever received from a car dealership in more then 50 years. Shame on you Hyundai Wallace Fort Pierce. More
by ofer55
Employees Worked With
Lou -Service manager Fort Pierce, Rusty Wallace
Verified CustomerSeptember 02, 2025
Jeff gave me exceptional service, well versed, went beyond his responsibility to find the car i was looking for. I bought a vehicle! beyond his responsibility to find the car i was looking for. I bought a vehicle! More
by MIGUEL15000
Employees Worked With
Jeff, Victor and Luis. Madison from finance department.
August 29, 2025
Love dealing with Wallace Hyundai Fort Pierce. They are very friendly always going above and beyond. Salesman Akeem Robinson very helpful and went above and beyond. This is our second Palaside They are very friendly always going above and beyond. Salesman Akeem Robinson very helpful and went above and beyond. This is our second Palaside we bought. More
by DJTAYLOR87
Employees Worked With
Akeem Robinson, Madison Renee Walsh, Rusty Wallace
August 26, 2025
I found the vehicle I wanted and arrived at a price that was fair. The salesman I was working was a nice young man, Mr. Mark Waner. He presented himself very well and knowledgeable with my concerns of the v was fair. The salesman I was working was a nice young man, Mr. Mark Waner. He presented himself very well and knowledgeable with my concerns of the vehicle. More
by MEDICMAN
Employees Worked With
Rusty Wallace
August 16, 2025
The dealership was amazing in customer service and helped me with exactly what I needed without any hidden fees or anything, Ram and Maddison were very helpful and upfront about everything. me with exactly what I needed without any hidden fees or anything, Ram and Maddison were very helpful and upfront about everything. More
by ESMERANDA ZAMR
Employees Worked With
Rusty Wallace
