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Wallace Hyundai
Stuart, FL
671 Reviews
When you are shopping for the best car or SUV, there’s really only one place to shop - Wallace Hyundai near Palm Beach Gardens and Port St. Lucie. Wallace Hyundai is part of the Wallace Auto Group, the largest Dealership Group on the Treasure Coast representing 14 different automotive manufacturers. We are a family-owned and operated dealership that has been active in the local community and serving customers of south Florida for over 65 years. Visit Wallace Hyundai and become part of the Wallace family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 671 reviews
May 09, 2012
I purchased a brand new vehicle from wallace hyundai about two weeks ago. When i went in there for the first i was approached by a complete loud mouth sales person named dirk gilbert. after a few days o about two weeks ago. When i went in there for the first i was approached by a complete loud mouth sales person named dirk gilbert. after a few days of negotiating with him on the price of the vehicle everything worked out good. when it came to sign papers Dirk spoke about the vehicle and what it had in it and one of the things that i heard him say (FOUR) times is that it has a feature called bluelink and this feature is something that i loved so im thinking that i really had this great feature. so after having he car for about a week and a half im wondering how i set up this blue link option. so i went on hyundai usa.com and i signed up for it and after going through the whole process it says on the screen after i put in theVIN number that my car does not have that accessibility so i went to the dealership and went to Dirk and told him that my car doesn't have that you claimed it had. he replied "ohh i never told you it had that you didn't spend enough money to have that feature. you were too cheap and decided not to spend the extra money to have it.so i told dirk that something must be done about this and i want what i was told in the beginning that i had. he then went and had a melt down and started yelling and flipping out that its too damn bad that you don't have it and he told me that i should have bought from somewhere else. its so ironic that now that i purchased the vehicle and he got his money his whole attitude changed and he wants nothing to do with me. So i guess these are the type of unprofessional people that this dealership hires. i will never buy another vehicle from there again nor will ever recommend any of my friends,family and clients. anyone that purchases a vehicle from this place just keep in mind that they will act like your best friend and then after you purchase a vehicle from them they will want nothing to do with you. but on the other hand the service department is great but defiantly not the sales area. More
by carexpert411
Employees Worked With
Dirk Gilbert
