Wallace Hyundai

Found a used Ford Escape on Edmunds site at Wallace Hyundai. Contacted dealership, sales rep told me I had to talk with a manager since I was buying from out of state. Car was confirmed in their syste Hyundai. Contacted dealership, sales rep told me I had to talk with a manager since I was buying from out of state. Car was confirmed in their system and rep had eyes on the car in front of the store. Finally I chased down a manager next day, told car was not in the system. Once I sent screenshot to them, they found that the car was sold in December of 2019 (today is 6-21-21) but still on Edmunds. Bait and Switch 101. Original manager won't call me back. Asked to have Bill Wallace call me. Crickets. One manager, Scott had another manager Chris call me and tell me they don't have the car. I asked Chris to have Bill call me and he said he'd send my message to someone. Colossal waste of time and effort. More

Todd Holcomb was so amazing to work with! Extremely helpful and supportive! I felt heard and able to make the best decision for my future! helpful and supportive! I felt heard and able to make the best decision for my future! More

Mark Goldstein was great to work with. This is the second car we have purchased from this dealer. Great service Very easy to work with. Jennifer in finance is helpful. car we have purchased from this dealer. Great service Very easy to work with. Jennifer in finance is helpful. More

I have called multiple times to schedule service for my Santa Fe XL. However, each time I call there is a huge delay in getting an appointment. Today, is my last day for attempting to get my car serviced w Santa Fe XL. However, each time I call there is a huge delay in getting an appointment. Today, is my last day for attempting to get my car serviced with this dealership. More

Wallace Hyundai did a great job beyond my expectation. Searching for an affordable car that has my spec wasn't quite easy until I finally saw the exact car I wanted in Wallace Hyundai. After checking revi Searching for an affordable car that has my spec wasn't quite easy until I finally saw the exact car I wanted in Wallace Hyundai. After checking reviews, I immediately contacted Wallace Hyundai and a service agent, John Randall reached out to me. My concern was the location because I am in Connecticut and Wallace Hyundai is in Florida. I couldn't travel to Florida for a drive test and vehicle inspection because of my tight job schedule. Guys!!! John Randall was fantastic, he was so genuine, detailed and smart. He was available for calls 24/7, his constant communication was awesome. He literally bought my confidence and gave me a personalized service. At this point, I decided trust Wallace and proceed with the purchase online. I did all my purchase, paper works and transaction online. Then my car was shipped to me in Connecticut, behold it was more than my expectation. No dent, no scratch, full gas tank...lol, customized key holder. Mehn! I will trust this company over and over again for my next purchase. I recommend Wallace Hyundai 100% . Thank you John Randall of Wallace. Great Job. More

Brandon Lee Binner (Stuart) sold me a Buick Enclave yesterday (3-8-21). I went to 4 dealerships prior and left due to the "attacking"sales men. He was knowledgeable and helpful, yet he allowed me to pi yesterday (3-8-21). I went to 4 dealerships prior and left due to the "attacking"sales men. He was knowledgeable and helpful, yet he allowed me to pick how much I wanted to spend and choose based on my taste! He didn't pressure me. He made this process so easy and joyful for me! He is great! Thanks again Brandon, I'll be sending you more clients. More

This is the fourth Hyundai that we have purchased from the Wallace Dealership in Stuart, FL. Obviously, we are thoroughly pleased with all the Hyundai vehicles or why we would we keep returning to Wallace the Wallace Dealership in Stuart, FL. Obviously, we are thoroughly pleased with all the Hyundai vehicles or why we would we keep returning to Wallace. Our sales representative Scott Livingston was without any doubt most helpful with our (first time) lease. He was informative, obviously knowledgeable, polite and courteous. It was truly a pleasure working with him. He deserves high praise and our sincere thanks for all he did for us. We look forward to continuing a pleasant relationship with Scott and Wallace Hyundai. I would be happy to further discuss this leasing with any representative. Please do not hesitate to contact me by phone (772-353-5243 preferred or 772-631-2596 or email at gene.griffin@comcast.net. In addition, I want you to know that my wife and I, thus far, are very satisfied with the Hyundai 2020 Sante Fe we have leased from the Wallace dealership of Stuart, Fl. More

Excellent service, no sales push to buy. Financing was surprisingly easy an included a GREAT deal. Very pleased. This is my 2nd sonate from t.here. surprisingly easy an included a GREAT deal. Very pleased. This is my 2nd sonate from t.here. More

The service department is a joke and so is the manager. They say they do a certified vehicle inspection. It might be checked off on the paperwork thats its done. They let things go without fixing. I could They say they do a certified vehicle inspection. It might be checked off on the paperwork thats its done. They let things go without fixing. I could say more and I have the proof. Its sad you spend all that money to buy a newer vehicle and 2 months later have to spend 1200 dollars to fix it when if they took the time to do it rite the first time. They wont help you with a problem I wouldnt recommend buying a vehicle from them More

Spent 3 days negotiating a deal for a 2021 Santa Fe. Off their website I obtained their KBB offer for my trade-in, a $500 voucher for my trade-in, a $400 voucher for a new car, and their advertised "120% ov their website I obtained their KBB offer for my trade-in, a $500 voucher for my trade-in, a $400 voucher for a new car, and their advertised "120% over KBB" offer. Their final offer was $346 below their KBB offer, and they would keep the $679 tax savings; never mind the 120% over KBB, and the $400 & $500 Vouchers they sent me. Or I could buy the car "out-the door" for a quoted price. I made a fair offer regarding my trade-in with us splitting the tax savings and only one of the voucher offers. They refused, then said they wanted $720 MORE for the model they offered me before with no trade-in, stating "that price was yesterday". Bottom line: Stuart Wallace Hyundai did not honor their KBB Trade-in Report on my vehicle, their 120% over KBB offer, their $400 Trade-in Voucher, their $500 New Car Voucher, or even the quoted "out-the-door" price given verbally but which he refused to put in writing, as he said he is "a man of his word". Do not be deceived by any of Stuart Wallace Hyundai's internet marketing offers, you won't get them, and always get an offer in writing. More