Wallace Hyundai

My dealer experience I came in to buy a used Santa Fe and ended up buying a new one. Not because of dealer pressure but because he explained to me the upgrades and additio I came in to buy a used Santa Fe and ended up buying a new one. Not because of dealer pressure but because he explained to me the upgrades and additional features of the newer ones that are comparable price to a used one. More

Murphy Experience at Wallace was best I ever had in obtaining a new car The Genesis G80 is a really really nice car The buying of the car was so easy Experience at Wallace was best I ever had in obtaining a new car The Genesis G80 is a really really nice car The buying of the car was so easy and stress free More

don't be coned car is very nice has all the features that the Mercedes has and yet with the bait and switch from purchase to lease I feel cheated and although I can car is very nice has all the features that the Mercedes has and yet with the bait and switch from purchase to lease I feel cheated and although I can not correct this problem now, my memory is very good and when the lease is up I will know better next time, choosing a dealer or a car. This is my third Hyundai XG3000, Sonata and now the Genesis. More

super care in all departments of leasing a car I would most certainly recommend anyone looking for any car that Wallace sells to my sales person Larry. I would suggest the dealer get a new Christma I would most certainly recommend anyone looking for any car that Wallace sells to my sales person Larry. I would suggest the dealer get a new Christmas tree for the showroom. It is pretty sad looking. More

Sheldon Merritt Great Salesman/straight forward Sonata Hybrid - I love it!!! I would recommend Sheldon to all my family and friends.. great experience!! He set up all the paperwork and car before h Sonata Hybrid - I love it!!! I would recommend Sheldon to all my family and friends.. great experience!! He set up all the paperwork and car before heading to the dealer More

Awesome Our salesperson, Adam, was welcoming and patient. Due to Adam's ability to answer questions and understanding of our needs, he helped us make an infor Our salesperson, Adam, was welcoming and patient. Due to Adam's ability to answer questions and understanding of our needs, he helped us make an informed, and great car purchase. We will definitely be returning to make another car purchase in the future. More

3-4 MONTHS Waiting on a Part I was recently involved in an accident that wasn't my fault. Since I purchased my Veloster here, I thought it would be the best place to have the rep I was recently involved in an accident that wasn't my fault. Since I purchased my Veloster here, I thought it would be the best place to have the repairs done. It's been a month since my car was left in their shop, and it's no where near to being ready. I'm now told by their smart-mouthed girl that one part needed won't be available until MID-FEBRUARY or so - maybe longer!!!!!!!!! Since Hyundai can't get their own vehicle part, I asked if they would do the wheel repair so that I could drive the vehicle until the part arrived. The girl told that they always do the body work first. I then asked if I could get a loaner vehicle. The response was no - and that (quote) "You're the one who had the accident". At that point, it was obvious to me that I'd get no help here. Therefore, I called Hyundai Customer Care. After a long conversation with the representative who was very sympathetic and talked like he was appalled, he promised to see what he could do about getting the part sooner AND getting a loaner vehicle. The customer care representative promised to call me back. I felt short-lived relief, because he never called me back. I'm still sitting with no vehicle to drive, no assistance from their customer care center and no hope of getting the body part for at least another couple of months or longer. I'm going to talk to their service manager this morning. I'll tell him to have the wheel repaired so that I can drive the vehicle until they get the part. I'm also going to call the customer care center and file a complaint against the representative I spoke with there. If they still choose not to work with me, I'll be left with no other recourse but to obtain a lawyer. More

my dealings with hyundai were a pleasure.The sales people were very knowledgeable and friendly ,they answered all my questions to my satisfaction. this is my second hyundai i were a pleasure.The sales people were very knowledgeable and friendly ,they answered all my questions to my satisfaction. this is my second hyundai in a row that i have bought from wallace hyundai, its a pleasure doing business with wallace hyundai More

Very happy customer We purchased one car, and leased another from Wallace Hyundai over the past 2 months. We were as happy as could be with all aspects of both transactio We purchased one car, and leased another from Wallace Hyundai over the past 2 months. We were as happy as could be with all aspects of both transactions, both with the dealership and our salesperson Scott Livingston. They honored all terms of both transactions and made my wife and I feel great about doing business with Wallace Hyundai. We will be doing business there again for sure. More

Satisfaction I've already gave my review on the previous page. Okay I'll reiterate what I've already said. I've been a customer here for over 10 years and in that I've already gave my review on the previous page. Okay I'll reiterate what I've already said. I've been a customer here for over 10 years and in that time I've never felt pressured and have always been satisfied with the concern given not only by Sheldon Merritt, my salesman, but also by the sales manager Gary Marvich. More