Wallace Hyundai

Review Overall a very good experience. I was not pressured, lied to, or given inaccurate information. The manager and sales staff were very courteous and aff Overall a very good experience. I was not pressured, lied to, or given inaccurate information. The manager and sales staff were very courteous and affable. More

Thank you for my new car! Great experience from the moment I stepped out of my car. Everyone was very accommodating and met exactly what I was looking for. From the greeting to Great experience from the moment I stepped out of my car. Everyone was very accommodating and met exactly what I was looking for. From the greeting to getting my keys it was seamless. More

satisfaction A good experience from beginning to end. Our sales person, Mike Forrest, did an excellent job. We had many questions which were all answered to our A good experience from beginning to end. Our sales person, Mike Forrest, did an excellent job. We had many questions which were all answered to our satisfaction. We are very pleased with our new automobile. More

Great ExcellentI would highley recomend the dealershil, and esp , Sheldon easy, to find, easy access an exit., plenty of cars to choose from.,,would appreci ExcellentI would highley recomend the dealershil, and esp , Sheldon easy, to find, easy access an exit., plenty of cars to choose from.,,would appreciate, help,in having the dealer ship itself , somehow install a CD , PLAYER, ., PLEASE . More

Great service! Very satisfied with my purchase. Salesperson was very helpful. He knew his way around the car and was very helpful in setting up the entertainment fe Very satisfied with my purchase. Salesperson was very helpful. He knew his way around the car and was very helpful in setting up the entertainment features. He was not at all aggressive or rude. Will definitely recommend him and the dealer to family and friends. More

You should love what you buy While I had an overall great experience with the dealership from the staff being friendly and good company I felt sort of pressured into buying a vehi While I had an overall great experience with the dealership from the staff being friendly and good company I felt sort of pressured into buying a vehicle. While the vehicle I did end up buying is nice it's not one I truly love. There are features I truly wanted in a vehicle that I gave up when I purchased my vehicle. I should've stuck to my laurels and held out for the car I truly loved rather than settling on a car I liked. I also was told my car had a feature that would be utilized through the Blue Link app on my phone and while speaking to Blue Link isn't even offered on my model. It was one of the reasons I sacrificed one of the most important features on a car so I could still have a slight chance of being able to have that feature. Again the car is nice, drives well and is stylish but it's not something I truly love. More

Long Drive from Delray, but Worth It I needed a new car quickly, because my old car's clutch was failing and to replace it would cost nearly what it was worth. So I started calling eve I needed a new car quickly, because my old car's clutch was failing and to replace it would cost nearly what it was worth. So I started calling every Hyundai dealer from Fort Lauderdale to Stuart. I explained I was pricing new 2017 Hyundai Elantra SE's and asked for their best price. I got prices from $18999 to $13995. Napleton gave me a price around $16999, but said if I got a better price, they would beat it by $1500 to $2000, because they had volume to move and price wouldn't be the issue to lose them a sale. They also mentioned a black loaner car with 6500 miles on it that they could sell me for $13999. I told them I didn't want a loaner, because people probably smoked in it and drove it roughly. Also, I had been pre-approved by my bank for a new car loan. The bank considers a car with more than 6000 miles on it as a used car. Well, Wallace was the one who gave me the best price on the phone. So I called Napleton back and told them the price I got from Wallace and they assured me that their offer still stood, I would just need the stock number of the car I was offered at Wallace. They said they had lots of 2017's, and asked me why I wouldn't want to stop in, before going all the way to Wallace, to get a better deal. So I went. They took my info and kept me there for 40 minutes. Finally, a manager came and told me that he didn't have many 2017's, but he had one car to offer me. I asked if it was the loaner car, and he admitted it was. I told him what was promised on the phone. He said that Wallace couldn't be giving me a new 2017 for that price. So I got up and told him he had wasted my time, and continued my trek to Wallace. When I got there, I was greeted warmly. I asked for the salesman I had spoken to and she went to get him. He told me he was with another client, but he sat me in a 2017 Elantra and asked me to check it out a few minutes. Soon after, he was back and introduced me to a colleague. He explained to him that I had already negotiated a price, so please take me for a test drive and get the paperwork going. He took me to a car and I got in. It was red with beige interior. I had had a car with beige interior before, but I preferred gray. He walked the lot and found one red with gray. He went to get the keys. The MSRP was a little higher than the first one he showed me, but he said that I could still get the price I negotiated. I took it for a spin. It was an automatic (as I requested), so I had to get used to that, but I liked the car. So we went back and finalized everything, and I had a new car without anyone trying to upsell me on a bunch of accessories or add-on's. It came with mats, a net for the trunk, a first aid kit, & a front license mounting kit. The finance lady asked if I wanted to get extended warranty and things like that, but I didn't take them, so she threw in the tire maintenance service for free, because she thought I should have it. All very nice, very professional, and very respectful people! I would recommend Wallace to everyone. More

New Hyundai Sonata Scott Livingston was very courteous and helpful. Answered all my questions and explained all the features of my new car fully. i will recommend him Scott Livingston was very courteous and helpful. Answered all my questions and explained all the features of my new car fully. i will recommend him to friends and family. More

Karen Review Salesman was exceptional. Had a ding on the door and they are working on repairing. So far experience was within expectations and would consider thi Salesman was exceptional. Had a ding on the door and they are working on repairing. So far experience was within expectations and would consider this dealer in the future. I buy cars every 8-10 years so it has been a long time since I purchased a new car and found this dealer to be reputable More

Honest and Friendly Dealership Your salesman Joe was always professional and answered all my questions completely and without any hesitation. It was a pleasure doing business with Your salesman Joe was always professional and answered all my questions completely and without any hesitation. It was a pleasure doing business with your dealership. More