Wallace Hyundai

Most unprofessional service department we ever experienced. Just despicable! Why Wallace keep them employed heaven only knows! experienced. Just despicable! Why Wallace keep them employed heaven only knows! More

Can’t service cars they sell. Don’t buy from Wallace in Stuart. 2 month minimum wait for service. GM DOEST RETURN CALLS. WORST EXPERIENCE EVER. I’ve owned toyota, Nissan, Don’t buy from Wallace in Stuart. 2 month minimum wait for service. GM DOEST RETURN CALLS. WORST EXPERIENCE EVER. I’ve owned toyota, Nissan, ford, gm, Saab, Volvo, Audi, Acura - all got service within days. Beautiful 2023 Santa Fe calligraphy - useless with service. RUNAWAY FROM WALLACE STUART. More

Service department in Stuart is the worst I’ve ever dealt with. Months to get in & then Chuck never calls me back when the part for my door lock has been there for months. Chuck needs an assistant because he with. Months to get in & then Chuck never calls me back when the part for my door lock has been there for months. Chuck needs an assistant because he’s clearly spread too thin. Now I have another door handle issue & wishing there was somewhere else I could go. Tried calling service department, no answer & then a recording that hangs up without connecting. Love my Tuscan but I cannot recommend buying in Stuart if that’s where you’re going to have to get it serviced. More

Service shop is terrible. Promised me a loaner. I tried to call before my appointment and they ignored 3 calls over 2 hours. Of course, no laners available once i arrive. Grea Promised me a loaner. I tried to call before my appointment and they ignored 3 calls over 2 hours. Of course, no laners available once i arrive. Great service when your buying a car. They dont give a crap about you afterwards More

Prasad made buying car seamless from beginning to end drove car homes same day thank you drove car homes same day thank you More

they scammed the miles on my car and increased it by 20k miles to lower value and also gave me a $7000 markup on taxes etc for being a first time car financer? miles to lower value and also gave me a $7000 markup on taxes etc for being a first time car financer? More

My car is 11 years old, purchased at Wallace and serviced there since purchase. Wonderful service and service advisor, Steve Shackley. serviced there since purchase. Wonderful service and service advisor, Steve Shackley. More

This is the worst absolute dishonest dealership I have ever dealt with!! Beware they took 2 cars that did not belong to my husband and sold him a new car. .. I had not signed papers so he brought it b ever dealt with!! Beware they took 2 cars that did not belong to my husband and sold him a new car. .. I had not signed papers so he brought it back on Monday to return and they would not accept it back as they referred to it as a used vehicle,,, I agree is was very stupid on my husbands part but how do you let someone take 2 cars that are not in his name for the purchase of a new one.. If they were honest they should have sent him home and told him to come back with the owner of the cars and discuss a deal. More

Sales department was great when we bought out car. The service department is simply not interested in servicing your car. The advisor actually argued with me not to use synthetic oils because he didn' The service department is simply not interested in servicing your car. The advisor actually argued with me not to use synthetic oils because he didn't "buy" into them. I've asked for the factory recommended service more than once and was told my car needed nothing. A quick look in the owners manual proved otherwise. I knew taking my car there with a small issue was most likely a waste of time, and I was right. They "couldn't duplicate the problem". The problem happened as we were leaving the parking lot. The simple fact is this; the sales department was great. The service department just simply does not care about their work or their reviews. I'm leaving this review just to hopefully give others a heads up. Buy a hyundai. Even buy it from Wallace. Just find a different dealer to service it. More

This is the absolute worst dishonest dealership I have ever dealt with. Their website should be taken down because they don't honor anything that is on their website. The finance managers in this dealersh ever dealt with. Their website should be taken down because they don't honor anything that is on their website. The finance managers in this dealership should all be removed from their positions. I was told by 2 different managers they would not honor the equity in my trade in I was offered only the buyout figure. I went down to Car Max and was offered 5300 over the buyout figure on the spot. I contacted Hyundai Finance to find that I am entitled to every penny of equity in my vehicle. Everyone should stay away from this dealership. They are dishonest and operates with no integrity. More