45 Reviews of Wallace Chevrolet, LLC - Service Center
I wanted to let everyone know that if you are in need of service and want the best customer service this is where to find it. I have dealt with Don over many years now and always he offers his expertise an service and want the best customer service this is where to find it. I have dealt with Don over many years now and always he offers his expertise and knowledge as well as making sure everything is done correctly. He is never bothered by my many questions and goes above and beyond when helping someone. I appreciate all he has done for me and my family! More
I was extremely pleased with Suburban Chevrolet. I like most people went in expecting to be there for hours and be taken for every penny I had. However my experience was the complete opposite. I walked in most people went in expecting to be there for hours and be taken for every penny I had. However my experience was the complete opposite. I walked in and was welcomed immediately. The entire staff was extremely friendly. I told them the problem I was having with my vehicle and that I had been told by other car places that the only way I could get the part fixed I would have to go to the dealership. I thought great I'm going to have to pay another place for a diagnostic test and then go from there. However, the service manager told me that he would go ahead and do the diognostic for free and we would go from there since I had an idea of what was wrong and I had just been to a place two days before. It ended up being a secondary air injection pump which he was able to write up under my emmissions warranty which saved me roughly $600-700. Which was a life saver for me. I ended up also needing a fuel injection system cleanse and an air filter which ended up costing me $277. They also went the extra mile and updated my cars computer for free and washed my car. I thought the fuel injection system cleaning and air filter was a little on the costly side but I wasn't about to complain when I did not have to pay for the diagnostic test which would have been $109 and the pump which would have been $600-700. They did all of this in about two hours and I was on my way. So all in all I had an EXCELLENT experience and saved between $700 and $800. I would highly recommend using this dealership for your car needs. I know I will be in the future. More
At Suburban Chevrolet every one that is employed at the Stuart,FL location knows their job! Better then ANY other dealership in south Florida. My name is Milo Olson III. Some months ago I was in the market Stuart,FL location knows their job! Better then ANY other dealership in south Florida. My name is Milo Olson III. Some months ago I was in the market to purchase a new 2010 Camaro and since I was a cash buyer I could have went anywhere to order my own personalized Camaro. I have to be honest here. I could have saved money buying my car at multiple dealerships. The reason I purchased the car at Suburban was their attention to a level of customer satifaction that is virtually unheard of in the automotive industry. The sales team was great but being an owner of a local business in Stuart, FL who employs 80 people I can tell you that it is not just the deal it is also service after the sale that counts. I had some issues with my camaro ( some not related to GM at all.) Danny Kucan and his team handled all of them with the highest respects for myself and the situations I was going through. Some of my employees have recently purchased from Suburban with identical results. My wife currently drives a 2007 Tahoe LTZ and we are getting ready to trade it in within a couple of months. As long as Danny Kucan is still employed there, we will be purchasing from Suburban Chevrolet. Owning a serviced based multi-million dollar business I would count your blessings with this guy. He runs a tight ship over there and I have not offered him a position here because, I own a Insurance Restoration Contracting Company. Not an Automotive dealership. But it is nice to know there is somebody else in Florida that takes pride and ownership in there profession and where the customer TRUELY comes first. Bravo and well done Suburban Chevrolet. A loyal new custermer. Milo Olson III More
I'm not in the habit of writing reviews for any business let alone a car dealership. My husband and kids love Suburban Chevrolet because of the great service they receive all the time. I can go about my d let alone a car dealership. My husband and kids love Suburban Chevrolet because of the great service they receive all the time. I can go about my daily activities without worrying about my family or their cars breaking down because I know that they are well taken care of by Suburban. Thanks Suburban Chevrolet. More
Dan Kukan was always available and could answer all questions. Work was completed in a timely matter. Work was great and found a potential problem and called to be sure they were authorized to make the questions. Work was completed in a timely matter. Work was great and found a potential problem and called to be sure they were authorized to make the necessary repairs. the vehicle was wshed prior to delivery. More