Wallace Chevrolet, LLC - Service Center

Completely satisfied My 2094 Grand Prix went in for a dealer callback. The parts were ordered, came in which took over 4 weeks to get, and were installed. Everything went My 2094 Grand Prix went in for a dealer callback. The parts were ordered, came in which took over 4 weeks to get, and were installed. Everything went fine. I also had them check on a small oil leak. They gave me an estimate, but I believe the labor was extremely high. Parts and labor were almost $1000 of which labor was over $700. More

Excellent Everyone was very friendly and helpful. Very nice waiting area. We were offered a ride to any place in the area we wanted to go. Everyone was very friendly and helpful. Very nice waiting area. We were offered a ride to any place in the area we wanted to go. More

Great service on my 2015 Equinox Steve Eckstein was my service adviser. Always pleasant and does a great job keeping me informed and others in the service office just as friendly. Steve Eckstein was my service adviser. Always pleasant and does a great job keeping me informed and others in the service office just as friendly. More

Excellent Service From arrival, through getting a loaner for the time my car is being looked after to picking up a freshly cleaned automobile, Wallace Chevrolet takes c From arrival, through getting a loaner for the time my car is being looked after to picking up a freshly cleaned automobile, Wallace Chevrolet takes care of its customers like no other dealership. Thanks Steve and Don More

Regular servicing Even though my vehicle is not sold in USA the service department never hesitated to look after the servicing required and made me feel as though I was Even though my vehicle is not sold in USA the service department never hesitated to look after the servicing required and made me feel as though I was at my own dealership More

warranty service Doug West is very helpful and pleasant every time I visit the dealership for service. The new service center is wonderful -makes the wait more plea Doug West is very helpful and pleasant every time I visit the dealership for service. The new service center is wonderful -makes the wait more pleasurable, te More

Fantastic Went in for simple service. I have a 2011 Chevrolet 2500 HD Duramax. They said it would take one hour and fifteen minutes. They were dead on and even Went in for simple service. I have a 2011 Chevrolet 2500 HD Duramax. They said it would take one hour and fifteen minutes. They were dead on and even washed my truck ! The price was great. I couldn't do it that cheap. I will be back. More

I AM EXTREMELY DISAPPOINTED WITH THE SERVICE RECEIVED HERE!! I AM EXTREMELY DISAPPOINTED WITH THE SERVICE THAT I HAVE RECEIVED FROM THIS DEALERSHIP!!! I called the service department and scheduled an appoint I AM EXTREMELY DISAPPOINTED WITH THE SERVICE THAT I HAVE RECEIVED FROM THIS DEALERSHIP!!! I called the service department and scheduled an appointment for them to do a full checkup on a used 2002 chevrolet camaro z28 in automatic with 100,000 miles that I was buying from a private owner. I told them that would specifically like them to check out the engine and transmission to make sure they didnt have any major issues or flaws and that if there checkup passed then I will purchase the vehicle from the private owner. The assured me that they would do a full checkup on the engine and transmission and let me know if there were any issues worth any concern. I came in with the owner on Jan 2, 2015 and paid $127.95 for this checkup. The mechanic assured me that the engine and transmission were working just fine and that the transmission shifts really good for the age and the mileage of the vehicle AND I HAVE THIS IN WRITING ON THE SERVICE RECEIPT THAT I HAVE RECEIVED UPON PAYING!!! So after the checkup I purchased the vehicle of the owner and started my drive back home which is an hour and a half away and I notice the transmission is slipping but I didnt think much of it since the mechanic assured me that the transmission was fine. I am not mechanically inclined at all and that is why I specifically took it to the dealer to check it since it is a Chevy Dealership and the car is a Chevy! I then come to realize that the mechanic NEVER EVEN DROVE THE VEHICLE!!! It is now 6 months later and I have only put 4000 miles on the car since I bought it and the problem still persists and has been getting worse and worse everyday so I took it to 2 different transmission shops and they both assured me that the transmission is slipping and would need to be rebuilt. I AM REALLY DISAPPOINTED IN THE FAULTY REVIEW OF THIS VEHICLE CHECKUP THAT WALLACE CHEVROLET HAS GIVEN ME!!! I would have never purchased the car if there was a transmission problem and I trusted the dealership on their checkup and review of the vehicle and I got screwed. I am really upset over this and would NOT RECOMMEND THIS SHADY DEALERSHIP TO ANYONE!!! More

The auto that I purchased had about 3500 miles, as it was previously owned. The car is clean except for a heavy smoke smell which is unacceptible due to my wife being a lung cancer survivor. The dealership i previously owned. The car is clean except for a heavy smoke smell which is unacceptible due to my wife being a lung cancer survivor. The dealership is currently making an effort to correct the issue. Their attitude throughout this ordeal has been good. More

They were wonderful, my aunt called for me because my key was not starting my car anymore. They made me a new key from the vin number, it was fast and everything works right now. was not starting my car anymore. They made me a new key from the vin number, it was fast and everything works right now. More