Wallace Chevrolet, LLC - Service Center

Serviced my new Chevy Colorado there but beforehand, I received the service and cost plus tax. When I received my bill it had an extra $6.75? I called to ask why this was on there and Brian D, Service Adv received the service and cost plus tax. When I received my bill it had an extra $6.75? I called to ask why this was on there and Brian D, Service Advisor, said it was the “Customer pay shop charge for repair order.” I asked what that consisted of and he said that was for the department to buy rags and other supplies. Really? Why would the customer pay for their supplies to run a business? That’s like paying for the plastic bags at Walmart. He said he would refund my money this time but won’t any other time. I said there won’t be another time and he said then I retract my offer to refund you anything. Really Wallace Chevrolet? Multi-million dollar company needing customers money to buy you shop rags? Shame on you. Rip off. More

tried to charge me THREE THOUSAND DOLLARS to fix my 2004 chevy colorado, blatantly lying to me, telling me the parts were, respectively, $800, $1200, and $850......The parts are ACTUALLY LESS THEN $500, I T chevy colorado, blatantly lying to me, telling me the parts were, respectively, $800, $1200, and $850......The parts are ACTUALLY LESS THEN $500, I TOOK MY TRUCK BACK, AND, THESE PEOPLE SHOULD BE PUT OUT OF BUSINESS, THEY ARE THE MOST DISHONEST PEOPLE I HAVE HAD THE DIS-PLEASURE OF DEALING WITH IN 60 YEARS ON THIS EARTH...SHAME ON YOU WALLACE CHEVROLET!!!! More

If I could give the service department a 0 I would. I brought my car in to get a few things serviced. I asked for an update by 3pm to find out if I could get a car or needed to rent a car. I got a voic I brought my car in to get a few things serviced. I asked for an update by 3pm to find out if I could get a car or needed to rent a car. I got a voice-mail at 3:17pm telling me one issue was null and that the other issues wouldn't be looked at until tomorrow. I called right back and the advisor was already gone. I finally had to fight with another advisor and they were calling the warranty department to see if a car was covered. I was stranded picking up my child from school and without a car to get home. And I live 45 minutes away. Fighting with the service manager who never told.me anything other than it takes time with the warranty dept. In which my whole point was to have this part done before 3pm so I would know what I needed to do for a vehicle. I decide to get my car because they were no help at all. As I get home and see the paperwork that the service gave me it stated the advised me of bad parts and I was advised that my car was unsafe to drive. I was NEVER advised of any of this. And the service manager argues that he told me this information. Complete lies on all of their parts. So I drove 45 min home in an "unsafe" car that they lied about telling me. More

HORRIBLE! DO NOT GO THERE! BELIEVE ME! Wallace Chevrolet Service is Stuart, FL is the worst dealership in Florida. Their service department is corrupt! They DO NOT GO THERE! BELIEVE ME! Wallace Chevrolet Service is Stuart, FL is the worst dealership in Florida. Their service department is corrupt! They have a service advisor named Marshall Chaffee who is as dishonest as they come. He's rude, sarcastic and will try to rip you off! They also create (savatage) a new problem that never existed from a simple oil change. They cannot be trusted. Stay away! More

I have a Chevy Volt and this dealer who is 2 miles from me says they decided they just won't service Volts! How can a Chevy dealership not service their own cars!!?? So now I have to tow my car 50 miles me says they decided they just won't service Volts! How can a Chevy dealership not service their own cars!!?? So now I have to tow my car 50 miles away to one of the "real" Chevy places and have a ton of extra cost and inconvenience. Terrible... More

Horrible service, sat in line 30 minutes. Jessica on her cell grabbing away. Then told it would take 2 hrs for an oil change. So much for appointments! cell grabbing away. Then told it would take 2 hrs for an oil change. So much for appointments! More

First service on my new truck Always a pleasure doing business with Wallace service Don Hamilton is very professional and courteous. I always feel comfortable dealing with him and Always a pleasure doing business with Wallace service Don Hamilton is very professional and courteous. I always feel comfortable dealing with him and know he understands what I want done More

Awesome Very professional and on time for appointment. Concerned about my experience with the car and made sure that the service included everything needed.i Very professional and on time for appointment. Concerned about my experience with the car and made sure that the service included everything needed.i will come back for sure More

just got a service and even got an appointment on Saturday was on time service and was complete as promised. I don't much more to add since it was just an oil change and service. was on time service and was complete as promised. I don't much more to add since it was just an oil change and service. More

reliable and friendly Since moving to FL 3 years ago I have been going to this dealership for service. have found the employees to be very courteous and dependable. When Since moving to FL 3 years ago I have been going to this dealership for service. have found the employees to be very courteous and dependable. When my car goes in for service I know that the job will be done right the first time! More