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Wallace Cadillac - Service Center

Stuart, FL

3.8
15 Reviews

15 Reviews of Wallace Cadillac - Service Center

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March 31, 2025

Wonderful service department, they took care of my from start to finish! Kept me informed on service progress. Excellent staff! More

by fennellya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Barnes
February 15, 2025

They were courteous and prompt on repair. The Waiting area is perfect to get work done. More

by DSANOELJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

I dislike being charged a diagnostic fee in addition to having the recommended work performed. I thought diagnostic fees were only if you refused service. A 125 repair that probably would have been recomme More

by STEPHENSNOW21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Wallace Cadillac responded

We strive to provide our customers with an excellent service experience. We're sorry to hear about your bad experience and will be reaching out to you shortly.

January 07, 2025

The worst service department you could possibly imagine. Will not return calls under any circumstances. More

by Robert. Kritzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rusty Wallace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Barnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Best service around! I would never take my vehicle anywhere else after servicing here for the last few years. More

by l.morabito1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Great Service and very friendly staff. I would definitely recommend Wallace Cadillac for service. Keep up the good work! More

by coopjane630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Great service and very knowledgeable. I wasn't kept waiting and felt listened to. Would recommend. More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Wonderful service department, excellent and knowledgeable staff. Very professional and courteous staff. They made me feel very welcome! More

by fennellya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Good service, professional help. They were on time, professional and very helpful. Will go there again More

by Lspindler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

After five years of being living in Port Saint Lucie and being a loyal Wallace customer, the service department has gone south. IN A BIG WAY!! Avoid at all costs unless you absolutely receive a written esti More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot the names, but the supervisor and service manager had the same stupid attitude.
1