Walkers Renton Mazda

I just purchased a 2011 Mazda3 from Doug Troung at Walkers. I had to purchase a new car since my 2008 Mazda was totalled in a rear end accident. I had purchased the 2008 also from Doug at Walkers th Walkers. I had to purchase a new car since my 2008 Mazda was totalled in a rear end accident. I had purchased the 2008 also from Doug at Walkers three years before. When we walked into Walkers, Doug recognized us immediately which was impressive since we had not seen him for three years. We were very happy that he happened to be working that day. Doug was gracious, kind, and attentive without being pushy. We were happy that Walkers was able to give us a "loyalty" discount of $500 since this was our second purchase with them. We were also pleased with the excellent offer for 0.0% interest fee and no penalties for early cashout on the purchase, since we plan to use the settlement offer from the insurance company and pay the difference in a short period of time. This was a major factor in our decision to purchase a new 2011, rather than a certified older model. However, probably the biggest factor in our purchase was Doug's excellent salemanship and custormer service. During both purchase experiences, we had visited other dealerships and were simply unimpressed with other salesmen. We really appreciate Doug's good manners, upfront salesmanship, and willingness to help us with any issues. I would absolutely refer friends and family to him for their next Mazda purchase. More

Doug was a fantastic person to work with, i was on the the market for a new car and i had a good handful of dealership bidding the price down over 2 weeks. Many of them got angry/aggressive or slow in res the market for a new car and i had a good handful of dealership bidding the price down over 2 weeks. Many of them got angry/aggressive or slow in responding. Doug was the leader in both price competitiveness, friendlies, and extremely quick response time. He was even replying to email 4 in the morning!!!! After he won the bid, i went into the dealership with great great skepticism and expecting the worst possible situation. That was not the case at all, the car was there as promised, the specific model and the price was exactly what we have ironed out over the email. I was in and out of the dealership in about 1.5. hrs. I couldn't drive the car back the same day as I was in a rental, Doug provided the same day drop off service. He drove the car to my apartment later that night and handed me the keys. I had a great time working with Doug, it was very straight forward with 100% transparency. I would be buying my next Mazda from him int the future. Highly recommended, More

I was on my way to buy another car & decided to stop here first to test drive a Mazda3. Duke was really nice & friendly. I loved the car but it was over my budget. Duke & Dwight were willing to sit d here first to test drive a Mazda3. Duke was really nice & friendly. I loved the car but it was over my budget. Duke & Dwight were willing to sit down with me & see how we can make it happen. I drove away with my new Mazda that night :-). More

Long story short: Duke was great. We didn't feel hustled, rushed or pushed in any direction. He heard what we were looking for, found us something we liked and gave us a fair deal on it (according to the thi rushed or pushed in any direction. He heard what we were looking for, found us something we liked and gave us a fair deal on it (according to the third-party independent sites we'd checked). Duke gave us time to ourselves when we needed to talk and was there to answer questions without hesitation when we needed him. I'd recommend him to my friends. More

My family and I have made several new car purchases through Doug T. Since we have been returning customers, he has always treated us well. Unlike other salesmen, he has been pretty patient with us an through Doug T. Since we have been returning customers, he has always treated us well. Unlike other salesmen, he has been pretty patient with us and made us make the call on our decisions for the sale. If you also know the numbers, he will work with you to get the best deal that they can provide. My first car-buying experience was with Doug. At the time, I was just looking for a car that I can get for a really good deal and a low monthly rate that I can manage. I was not that picky about the color of the car or what it looked like. I eventually started negotiating a deal for an Mazda3 i Sport sedan. I actually was there for quite some time, making sure I understood everything I was signing before making the sale, and he was very patient with me. When I had questions about totals and numbers, he was more than happy to explain to me what I was getting myself in to. When the time came for me to look for a second car, I was a bit pickier this time. I decided to go for a Mazda3 s Sport hatchback...in celestial blue (I was very adamant about the color)! It was everything I wanted plus more. Even though I did some thorough research of my own on the make and model of the car, since we had worked with Doug before, he just cut right to the chase on how I could take the car home at the dealership. It did not take longer than an hour or so to get the paperwork squared away. And before I walked away, he even demonstrated to me some of the new features that my new car had that my old car didn't. My experience with Walker's Renton has been pleasant and comfortable. I never felt like I was being harassed to buy a car or talked down to for not understanding the costs or paperwork. There were no surprises about additional fees or anything like that because we also asked the right questions. If I ever intend to buy another car, I woulde definitely look in to doing business with them again. More

It was AWESOME for me to purchase my first new car at Walker's Renton Mazda! Doug T and I talked on the phone a couple of days prior to me coming in. I'd gone to other dealerships to text drive, but I en Walker's Renton Mazda! Doug T and I talked on the phone a couple of days prior to me coming in. I'd gone to other dealerships to text drive, but I ended up buying from the one that fit me best!!!! More

I specifically returned to Renton Mazda to deal with my saleman, Doug Truong who sold me the Speed 3 a couple years ago. I needed an SUV now and was interested in a Forester, when I found out that Walker' saleman, Doug Truong who sold me the Speed 3 a couple years ago. I needed an SUV now and was interested in a Forester, when I found out that Walker's owned the Suburu dealer I was so happy to be able to buy from Doug. He is very professional, helpful, considerate, honest and fair. I really have enjoyed working with him on both purchases. Outstanding Salesman!! Gary in the Mazda Service Center has always been helpful in trying to resolve any issues I had with the Speed 3 even when the service tech couldn't get the problem fixed. Gary is very professional yet friendly. More

Doug Truong was the first person to greet me upon arrival. He was very friendly, understanding, and easy to work with. He was not at all stereotypical of most car salesman "robbers" that try to nicke arrival. He was very friendly, understanding, and easy to work with. He was not at all stereotypical of most car salesman "robbers" that try to nickel-and-dime you. He worked hard to give us a great deal! Similarly, J.P., the financing specialist, was also informative and honest about our security options to go with the vehicle. All in all, I couldn't have gotten a better salesperson than Doug who's been at Walker's for over a decade. Thanks for the new Mazda3! More

WE already knew we wanted the Mazda 3 so I sent a request for online quotes. Duke was among first to respond. He worked with us over the phone until we had the price & color we wanted, & sent me an on-line for online quotes. Duke was among first to respond. He worked with us over the phone until we had the price & color we wanted, & sent me an on-line confirmation. Got a good price, the car was clean and tank full, they were prepared when we arrived with the paperwork and had us in and out quickly enough. More

My experience at Walker's was great. Doug T put together a very good deal for me on a new car, and JP Pouliot was very helpful in putting together the financials. Everyone there was friendly, and there was a very good deal for me on a new car, and JP Pouliot was very helpful in putting together the financials. Everyone there was friendly, and there was no sleaze factor or pressure, just concise, clear, information and education. Dwayne, the manager, was willing to work with me on the trade-in for my 19 year old Mazda, and I was very pleased with the result. I would, without hesitation, highly recommend Walker's Renton Mazda. Thanks for a very satisfying car buying experience! More