Walkers Renton Mazda

Service so great, Andreas picked us up from the airport (!!) That's right, our sales associate took some of his free time to pick us up from SeaTac Airport and drive us to the dealership. He took the time to go That's right, our sales associate took some of his free time to pick us up from SeaTac Airport and drive us to the dealership. He took the time to go over all necessary paperwork with us beforehand via mail so that when we touched down, we were able to hop into our new CX-5 and drive off almost immediately. Not that i wouldn't have minded getting the chance to hang out at the dealership more as he was extremely pleasant to deal with, but he knew that we were under the gun for time and went above and beyond to cater to our time constraints. This was our first car purchase, and both my wife and I were a bit anxious to jump through all of the hoops necessary to get a good deal, and to be taken care of properly. We drove to several Mazda dealerships and after the 3rd one asked us in the first 5 minutes: "So do you think that you'll be purchasing this car today? because i can get you a great deal if you want it today." Needless to say we were rather disheartened. So we tried Autobytel to ask for quotes from every Mazda dealership in Oregon, Washington, and Idaho (wow was my inbox jammed full for the next few weeks), and without even having to negotiate for it, i got the best deal from Andreas at Walker's Renton Mazda. Honestly i would have put up with an xxxxxxx salesman for this price lol! But lo and behold, we lucked out with a through, patient, and respectful salesman who took the time to make sure that we were getting exactly what we wanted. Never used any high pressure sales tactics, never even mentioned an upsell of any sort, was an absolute pleasure to do business with. Next time i'm not going to have to deal with autobytel again, if it's a mazda, i know where i'll be getting it from. More

LOTS of LOVE for EVERYONE at Walkers Renton Mazda!!! I have never had so many helpful, sincere and kind folks who work in car Sales. Everyone went above and beyond to help me get a car after multiple dis I have never had so many helpful, sincere and kind folks who work in car Sales. Everyone went above and beyond to help me get a car after multiple disastrous experiences with other listings and sales reps. Walkers Renton Mazda has by far the most helpful and amazing staff I've ever worked with when buying a car. As a woman it's hard to know whether or not you are being taken advantage of when it comes to any aspect of either purchasing a car or having to get maintenance work done. I'm so happy to say that this dealership has not just an amazing owner who cares, but a staff who shows that they also care and are not about just about making a commission off of a sale. Instead, they are honest, caring, kind and have the accountability and integrity that is so important when purchasing a vehicle. I will never go anywhere else for a car but Walkers Renton Mazda. I'm a customer for life and would recommend this dealership to anyone. I owe a big thanks to James and Branden as well as everyone from the Sales & Finance Dept. who went out of their way and above and beyond to help me. A HUGE THANK YOU to YOU ALL!! My faith has been restored in the car buying experience and it means a lot to know that I now have a place that I can go to and trust in the future. Thank you all for everything! More

Excellent Dealership This is just a fantastic dealership. I had the pleasure of purchasing a car from Doug Truong and finishing my financing with Steve Lucas. Both men w This is just a fantastic dealership. I had the pleasure of purchasing a car from Doug Truong and finishing my financing with Steve Lucas. Both men were extremely honest, friendly, outgoing, and committed to providing the best customer service within their power. Doug offered me a fair price on the phone for a Mazda 6, immediately emailed me with the numbers that we had discussed, and completely honored those numbers when my wife and I visited the showroom. Not only did I get an excellent deal, but also a great customer experience. I highly recommend this dealership. More

Fabulous customer service Branden worked with me to learn what I wanted, then presented options based on my stated preferences. No pressure! He made this a good experience! Branden worked with me to learn what I wanted, then presented options based on my stated preferences. No pressure! He made this a good experience! More

Great dealership Excellent customer service! We didn't have all weekend to look for cars. I gave Doug our criteria and he was able to fit within our budget. Truly appr Excellent customer service! We didn't have all weekend to look for cars. I gave Doug our criteria and he was able to fit within our budget. Truly appreciate a car dealership helping out its customers! More

Signed agreements mean nothing here I'm not surprised to see good reviews for this place considering I was in line to write one myself. I went to this dealership to purchase a mazda I'm not surprised to see good reviews for this place considering I was in line to write one myself. I went to this dealership to purchase a mazda and found the one I wanted. The salesman's job is to make you fall in love with the car and I certainly did, so I went inside and started the paperwork, did a little back and forth until we agreed on a purchase price, lined up the payments, and they even told me I could take the car home with me! After I signed a purchase agreement and thought I locked it in place, I was told I'd have to wait til morning to get the car since it was late and they needed more time to work out the loan. Not a huge deal, I was happy to leave the car there and they were going to clean up the car for me too. Got off work the next day to find out that they sold the car right out from under me that morning. I kept my end of the deal, they couldn't keep theirs. I don't care how much somebody offered them for it, you don't treat customers like that and you don't sign an agreement you don't intend to keep. I will never recommend this dealership. Don't make a deal with them unless you can take it home that day, that way they won't have enough time to screw you over. Thank you for making me fall in love with a car just to tell the person after me that it was still available. Terrible business practice. More

My 2014 Mazda3 purchase Nice people. Enjoyed working with Andreas. He was professional. Very pleasant to work with. Bought through Costco program. Pricing was decent eno Nice people. Enjoyed working with Andreas. He was professional. Very pleasant to work with. Bought through Costco program. Pricing was decent enough. Bobby was also attentive on the financing assistance. More

Exceptional Customer Service! This was my first experience purchasing a new vehicle. My entire experience was a very positive one. I worked with two salesmen, Ken Palmer and Andrea This was my first experience purchasing a new vehicle. My entire experience was a very positive one. I worked with two salesmen, Ken Palmer and Andreas Jennings. Both were very honest, courteous and patient. Ken took the time to show me several vehicles at their dealership making sure I knew exactly what I wanted. I came in to the dealership a few days after after thinking it over. Ken wasn't working that day but Andreas was able to assist me. He exuded the same friendliness and professionalism I experienced with Ken. Andreas was very patient with me listening to exactly what I was looking for. He was able to find a vehicle at their dealership and at the end I was able to purchase the vehicle that I wanted. I'm very happy with my purchase and I am glad I went to Walker's Renton Mazda. Their customer service is exceptional! I would recommend them to all my friends and family members! More

Better than expected You go into buying a car with a bit of dread. You're going to be spending a lot of money and making some difficult decisions, and you usually never fe You go into buying a car with a bit of dread. You're going to be spending a lot of money and making some difficult decisions, and you usually never feel like you're getting a straight answer. With Andreas as our salesman, he was down to earth and straightforward, and told us when he didn't know the answer to something. I would definitely recommend him, and Walker's Renton Mazda as a place to do business. More

Michael is freakin awesome! A sales manager elsewhere told me this "there's 3 things that stop a deal from going through, you either don't like the car, you don't like the price, A sales manager elsewhere told me this "there's 3 things that stop a deal from going through, you either don't like the car, you don't like the price, or you don't like me" I took that to heart when looking for a car. The entire experience had to be awesome for me to spend that kind of money and commit to a payment like this for the next few years. That's where Michael comes in, he was immediately attentive and didn't even try to take me to the most expensive car on the lot. He was kind, hilarious, and most importantly honest. I could tell he was more concerned with getting me a good deal rather than getting a paycheck off of me. And it's really important to feel that way because the entire world knows that car salesmen get paid commission. When speaking negatively of someones sales tactics they always refer to them as "used car salesmen" because of the poor image that some places perpetuate. NOT THE CASE HERE. They worked with me on the price and payment and didn't make me feel cheap for not wanting to spend more than a certain amount. Everyone my husband and I encountered was friendly, professional and had an air of fun to them. Ultimately it's who I want to buy from, someone who is down to earth and not trying to screw you to make a buck. I went to a couple of dealerships and while I didn't have a horrible experience at either place, they just didn't give me the same attention and level of service that Michael and his crew did. Def visit this dealership, you won't be disappointed! We've made a new friend and have a beautiful new (to us) but practically new car and we couldn't be happier. I not only bought the car, but I bought you guys! Thanks so much! I'll refer you to all my friends! More