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Walkers Renton Mazda
Renton, WA
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769 Reviews of Walkers Renton Mazda
Worst dealer service ever. They don’t answer calls, can’t leave message, incompetent. Our car was in for two full weeks (with possible warranty issue), but they told us they c They don’t answer calls, can’t leave message, incompetent. Our car was in for two full weeks (with possible warranty issue), but they told us they could not figure out what’s causing the noise. What a complete waste of time! More
Everyone was extremely helpful and explained everything every step of the way. Should me all of the various possibilities and costs and let me make the decision. every step of the way. Should me all of the various possibilities and costs and let me make the decision. More
Enjoyed working with Jackie N, although they didn't have the original car that I came in for, I ended up with one that actually had more bells & whistles. Of which I wanted. Christian ended up finishing th the original car that I came in for, I ended up with one that actually had more bells & whistles. Of which I wanted. Christian ended up finishing the purchase, was very informative. More
15 words are not enough to Thank Christen for his knowledge of product and skills in gently helping me to navigate the Renton Mazda car sales lot. I was about to buy a used CX-3, when I looked back o knowledge of product and skills in gently helping me to navigate the Renton Mazda car sales lot. I was about to buy a used CX-3, when I looked back over my shoulder and asked about several CX-5"s. I expressed my desire for all wheel drive and Christen new exactly the perfect match for me, Low miles , a solid decent deal and 1 of consumer reports best small SUV's on the planet. As Christen walked me through all the really neat features of this vehicle I was struck by his patient's and knowledge of the product. He made me feel like, Im here for you right now Rob and I think your really going to love this product. It was different from any experience I have ever had at a car lot. This was a fun memorable experience, and I would not only recommend your Mazda dealership but I would tell them to ask for Christian !! He made this the best, car buying experience I truly have ever had. I started with the CX-3, but thanks to Christen I ended up with the vehicle that really made me smile. The CX-5 . Quite frankly Christen made both of my two trips down to Renton Mazda such a pleasant and stress free time . I am seriously going to drive down to the Renton Mazda dealership from Seattle just to stop in and say a quick hello to Christen and drop off a picture to the Finance mgr. who also was a great guy . The picture is of my Grandfather Brigadier General Donald A. Robinson and General George Patton (smoking the big cigar) at a table with there Captains and Lt's listening to the latest war front news . General Patton had two stars clearly seen on his uniform in the picture. The two Generals went to West Point together and became good friends !! Anyway Thank you again to Christen who delivered a great buying experience (the best ) Ive ever had buying experience in all my 64.5 years . Also I loved the way Renton Mazda was so organized and free of clutter. It was so clean and well organized I test drove what would become my Mazda CX-5 around the grounds of the dealership with lots of room around me. Thank You Christen for the great car and great buying experience. More
My husband and I bought a new Mazda 3 last weekend at Walker's Renton and we couldn't be happier! Seriously, the car market is almost as bad as the housing market and we were incredibly discouraged until Walker's Renton and we couldn't be happier! Seriously, the car market is almost as bad as the housing market and we were incredibly discouraged until we went to Mazda in Renton. Derrick was a god send, so helpful and NOT pushy. It wasn't a requirement to say we were purchasing to get anyone to assist us. They were the only ones with inventory and fairly priced vehicles. Truly, so thankful for everyone who helped us and made it a painless and easy experience. More
Derrick Drungo was the sales person who helped me with my purchase of a 2022 CX5 Derrick was very professional in all our contacts and most helpful in getting me the exact model I wanted after I had been le purchase of a 2022 CX5 Derrick was very professional in all our contacts and most helpful in getting me the exact model I wanted after I had been let down by another dealer closer to home. He kept me posted throughout the shipping and docking process which is totally fraught during these Covid times. Derrick was totally transparent during the price discussion and I never felt pressured at any time. When I picked up the new car Derrick walked me through all the settings and actually set up the navigation, safety, driving etc controls the way I wanted them - he was very patient and made sure he responded to all my concerns and questions Derrick even followed up 3 days after I took delivery to check if all was well and whether I had any questions I have no hesitation recommending anyone who is looking at a Mazda to contact Derrick at Walkers Renton Mazda It’s a beautiful facility they have there, by the way More