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Walker Ford - Service Center

Clearwater, FL

4.6
3,593 Reviews

3,593 Reviews of Walker Ford - Service Center

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October 10, 2022

Service department listened and understood my concerns and completed the work in a timely manner. More

by ANSLEY.WALKER.PINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Walker Ford responded

Thanks for taking the time to let us know how our service team is doing. If you have any further questions, don't hesitate to reach out!

October 10, 2022

As always, Great Service, Great pricing! The prices are competitive or lower than many of the tire service centers! More

by LSG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Washington
Oct 11, 2022 -

Walker Ford responded

Thanks for the positive review! We look forward to your next visit!

October 09, 2022

The biggest challenge is getting the service department to pickup the phone. You’re put on hold forever More

by FCARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Oct 11, 2022 -

Walker Ford responded

Thanks for taking the time to leave this review! We are happy you had an overall positive experience working with us and are glad you brought issues on communication to our attention. We value your business and hope to work with you again in the future.

October 09, 2022

Amy Andrissani has been great as a service advisor and Collin our Service Tech Has done excellent job in keeping my F-250 performing in top shape ! Both make you feel you are the their only customer an More

by DAVID_FOUSHEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Oct 10, 2022 -

Walker Ford responded

Thank you for sharing your kind words about Amy and Collin! We will pass along your compliments to them. We value your business and look forward to seeing you again soon!

October 09, 2022

My service tech is always helpful and has great communication. Happy with Walker Ford and the service department More

by RK44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Oct 10, 2022 -

Walker Ford responded

Thank you for the great feedback! We strive for total transparency with our service department and we're so happy to hear that you were pleased with your visit. We hope to see you again soon!

October 09, 2022

My advisor got me in for maintenance quickly,after having to cancel because of the hurricane. There was a recall that had to be taken care of that should have taken at least a half day. Needless to say I was More

by LATEV49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Walker Ford responded

Thank you for letting us know how we're doing! Our goal is 100% satisfaction for each customer and we're so glad that you were pleased with your service. Thank you for choosing Walker Ford. Come see us again soon!

October 09, 2022

Extremely disappointed in walker ford, don't stand by problem with seat belts. Wanted to charge me to fix even when it's a factory defect And they know about it!! More

by Patricia Lebert
Customer Service
Recommend Dealer
No
Employees Worked With
Service manager Vince
Oct 13, 2022 -

Walker Ford responded

Hello Patricia. We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

Oct 13, 2022 -

Patricia Lebert responded

The service manager Vince Romano was who I dealt with from the start!

October 09, 2022

Great service. A way better experience than st Pete. However, i recommend you acquire wheel lock keys, so you can do a normal tire rotation, without sending your cu More

by Jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Walker Ford responded

Your satisfaction is important to us, so we value your feedback. Thanks for taking the time to leave this review, Jojo. We hope to be of service again in the future.

October 09, 2022

Bumper to bumper warranty is a fluke. No rentals available while vehicle in service. Very poor diagnosis and workmanship and actually lying on invoice. Customer interface is fine as t More

by Jamesre68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Andrisani
Oct 13, 2022 -

Walker Ford responded

Hello James. We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

October 09, 2022

I live in south st Pete and pass Autonation Ford, but I prefer to drive the extra miles to patronize Walker Ford. I get quality repair service and am greeted with extraordinary courteous care from the ser More

by BUKOWSKI_ED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Walker Ford responded

Wow, thank you so much for your kind words! We're proud to have earned your business and so pleased to hear of your excellent experiences with our service team. Thank you for choosing Walker Ford. Come see us again soon!

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