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Walker Ford - Service Center

Clearwater, FL

4.6
3,593 Reviews

3,593 Reviews of Walker Ford - Service Center

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October 16, 2022

Professional, experience, Knowledgeable, Reasonable price, Timely, extremely polite, always a great experience with Walker Ford and personal Lyft driver, extremely kind, and helpful. Thank you very muc More

by CAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier 5 star
Oct 17, 2022 -

Walker Ford responded

Thanks for the awesome review! We are happy to hear of your positive experience working with us. We value your business and look forward to helping you out on your next visit!

October 15, 2022

Steve my service did an amazing job keeping me informed with my car’s issue More

by DROSATO50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Walker Ford responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 14, 2022

Everyone is always friendly and courteous. Don Mast is my service tech and makes all my service needs a breeze!! More

by BRETTEKLEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Walker Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

October 13, 2022

They corrected what they originally did wrong. Brian Kirk is really great to deal with. More

by zambiea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Walker Ford responded

Thank you for giving us the opportunity to offer a 5-star customer service experience. We do hope to continue being of service to your vehicle needs in the future.

October 13, 2022

Great job didn’take long thanks I will be back in when I need service again More

by Toby263
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Walker Ford responded

We are happy things were completed quickly and to your satisfaction. We look forward to working with you again in the future!

October 12, 2022

Had an appointment at 10 am, waited for HOURS and didn’t even get an update for 3.5 hours waiting in the waiting room (when I was asking for an update at reception my mechanic was at lunch for over an hour More

by Sbm0821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Mast
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Walker Ford responded

We are sorry to hear that you were dissatisfied with your service. We strive to offer the best service possible to our customers and hope that we have the opportunity to make it up to you.

October 12, 2022

Recall item Made appointment was out of there in 45 minutes Walker Ford is assume More

by tigger81741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Walker Ford responded

Happy we could help! Let us know if there is anything else we can do for you in the future. Until then, take care!

October 12, 2022

I was told I could pick up my car at 2:30. Got there and was told I had to wait for my service rep to get back from lunch. I know my truck was done, but I had to wait over half an hour for m More

by LPMCCURDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Walker Ford responded

Thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this situation further. Please reach out to Vince Romano at 727-240-1653 and he will be happy to speak with you.

October 12, 2022

I’m happy with walker Ford. The service is so much better than the other Ford dealer in town where I used to go More

by BENITO35DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Walker Ford responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you for choosing Walker Ford and we hope to see you again.

October 10, 2022

Great service and friendly people work here. Always very satisfied anytime I go there. Have purchased 4 Rangers from Walker More

by LEADDOGB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Walker Ford responded

Thank you so much for the positive feedback! We value your business and your continued loyalty. Don't hesitate to reach out if there's anything else we can do for you.

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