Walker Ford - Service Center

Awful advisors whoever I felt with should be fired truck sat for 11 Days told me too much oil the insurance company and I bith witnessed the oil level as fine the whole time the vehicle had gas in it it’s a sat for 11 Days told me too much oil the insurance company and I bith witnessed the oil level as fine the whole time the vehicle had gas in it it’s a diesel. Cost me a week of rental car and the insurance company $5800 to have the fuel system rebuilt apparently you will be hearing from them. I have used this place for 12 years the last two experiences are enough for me to find a new firs dealer you don’t need to respond already have made my mind up walker ford is not ford More

Don and the crew were awesome and super flexible, would definitely recommend this dealer anytime. definitely recommend this dealer anytime. More

I usually don’t like going to dealerships because they are expensive and pushy but everyone here was so kind and helpful and I had a great experience. are expensive and pushy but everyone here was so kind and helpful and I had a great experience. More

The service department is really lacking in the actual customer service piece, to the point that I am actually considering NOT buying a Ford next! I’ve moved several time around the country and this is, customer service piece, to the point that I am actually considering NOT buying a Ford next! I’ve moved several time around the country and this is, by far, the least friend, most unhelpful service department I’ve ever dealt with! It’s been rough with them, but this last time was awful. More

Prompt, courteous service. I would recommend to a friend. Excellent service and sales staff. Cheers I would recommend to a friend. Excellent service and sales staff. Cheers More

I arrived at the service department with an unscheduled issue, dead battery. Was told my vehicle would be ready until the next day. I understand there are scheduled appointments they would take precedent, issue, dead battery. Was told my vehicle would be ready until the next day. I understand there are scheduled appointments they would take precedent, what I do not understand is how there is not a quick lane for things such as an oil change or battery?!? In addition, I arrived just after 10am and was not offered a shuttled ride. When I asked for a shuttle ride it would be a 3 hour wait!?! How is it a service department does not have continuous shuttle service for their customers?? I enjoy my Ford, however based on service I will not be a repeat customer! More

Timely service, comfortable waiting area w/wifi, and my service was under warranty, so free! I was astounded. No complaints. service was under warranty, so free! I was astounded. No complaints. More

Loved everything except they lost the cover for my lock on drive side. No very happy about that on drive side. No very happy about that More

Very good, I will talk to them next week, regarding my car. I need some work done on it,and hope they can take care of it. car. I need some work done on it,and hope they can take care of it. More

Amy was a great help in getting my F 250 serviced, I have always had great experiences with the service department. The mechanic stayed late to finish my truck. Thank You to them, sorry I did not get his nam always had great experiences with the service department. The mechanic stayed late to finish my truck. Thank You to them, sorry I did not get his name. More